Transmission technician gains 'Master' status
HONDA transmission specialist Adrian Taylor has joined the exclusive ranks of Master Technician at the ATL Automotive Dealership and Service Centre after being conferred recently by American Honda.
Taylor, who came to ATL as a junior apprentice 17 years ago, has become the company's fourth internationally validated Honda Master Technician. To achieve 'Master Tech' status, mechanics must undergo a series of rigorous tests of their Honda-specific skills including technical processes, maintenance procedures, service diagnostics and repair support.
The journey to Master status said Taylor, has been arduous but an extremely rewarding one.
"The certification programme entailed over 300 hours of online Honda self-study tests as well as yearly hands-on practical sessions at the American Honda Training Centre in Florida. The process took me about three years to complete and it has certainly been worthwhile both personally and professionally. I reflect on how I came to the Honda dealership in 1997 a willing student and now I have the opportunity to teach others from my own experience," he said.
Service Manager at Honda, Steve Chin credited Taylor as a hard and valuable worker whose passion for his job and for his customers beam through his jovial personality.
"I've worked with Adrian for over ten years and he is really a fantastic team player. He is well respected by the other technicians and he is great with customers. He has worked very hard and is well deserving of this honour," Chin said.
Even in his expansive new role as Master Technician, Taylor still gets his hands dirty working closely on what he dubs his first love - transmissions.
"Although I am versed on Honda general repairs, diagnostics and troubleshooting, during my first few years of apprenticeship I started learning the basics of auto repairs with transmissions and it's been my speciality ever since then. It's definitely something about Honda that makes it a great brand to work on and great brand to own," said Taylor.
And although his love for Honda is unshakeable, Taylor affirms that he is also very open to the idea of cross-training and gaining certifications from some of the other premium ATL dealership brands including Volkswagen, Audi, Jaguar and Land Rover, "ATL Automotive has a very qualified team of technicians whose vast knowledge base enable us to offer our customers from Honda to Jaguar the best service experience possible. I think it'd be great to get up close and personal with all of our brands because we are more than anything else a family brand and after 17 years, I am all about this family."