Local companies need to implement anti-cybercrime technology

Friday, July 20, 2018

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Jamaica has access to all the latest technologies to assist with crime fighting and cybercrime, but needs to exercise the will and urgency to implement them as other nations have done.

So said Jamaican Garfield Gordon, Senior Systems Engineer for CISCO, with responsibility for the English, Dutch and French speaking Caribbean. He was speaking following a presentation on CISCO's Cyber Security Solutions at the Productive Business Solutions Jamaica Ltd/CISCO workshop on Thursday at The Courtleigh Hotel & Suites in New Kingston.

“Our business customers in Jamaica have access to most of the components for the detection of risks and protection of their business and technology assets, but the setback is in the execution. Unfortunately, this is across the board…from small businesses to government. In our culture, we tend to form too many committees, which causes delay in the decision-making process. This means that a task which should take two days, takes several months, while the danger of non-protection of systems and data lurks,” he said.

A high-risk element such as a data breach should not be ignored, he said, because it can result in a competitor stealing business plans and financials and going first to market with the ideas, resulting in the victim losing revenue, reputation and clientele.

He cited one of the possible reasons for the inherent slow response to technology risk elements as the lack of capacity resulting in overworked staff. However, Gordon said that local entities which have their headquarters in First World countries are more advanced in their approach to the use of technology, because they have to adhere to the macro policies, no matter their geographic location.

“I know that most local companies have to consider cost, as imported technology equipment can cost significantly more than those of their North American counterparts, because of the various tariffs and duties once landed on the island. But Jamaicans are creative and can innovate for our benefit,” Gordon noted.

He said one of the real dangers globally is hacking. “The reality is that hacking is an ever present threat to Jamaica and the island's private and public sectors have to be ready to identify the attacks and ward them off,” he said.

Gordon has been a Senior Systems Engineer at CISCO for 10 years, and has 27 years' experience in software development, field engineering, enterprise architecture and management in Jamaica, Canada and the USA.

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