DHL Express adjusts rates

DHL Express adjusts rates

4.9% increase in Jamaica

Friday, December 05, 2014

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DHL Express has announced a general average price increase globally that will see the cost of the service in Jamaica going up by 4.9 per cent, effective January 1, 2015.

"DHL Express is committed to delivering great value for customers, and our annual price increase is one of a number of factors that allows us to ensure service excellence and a competitive offering over the long term," a company news release quotes CEO Ken Allen.

"We have a world-class express delivery network in which we invest around euro500 million each year. Our major investments in 2014, including new facilities in Japan, the Middle East and North Africa, upgraded facilities across the UK and additional flights in all regions, have further strengthened this network. Perhaps more importantly, we have continued to invest significantly in our employees through our Certified International Specialists programme, with the aim of instilling an insanely customer-centric culture at DHL," Allen added. "All of these measures are focused on helping our customers connect with their international partners, grow and prosper."

DHL Express explained that it adjusts its prices annually, taking into account inflation and other rising costs in each of the more than 220 countries and territories that it serves.

Price adjustments, the company said, will vary from country to country, depending on local conditions, and will apply to all customers where contracts allow.

DHL is part of Deutsche Post DHL. The group generated revenues of more than 55 billion euros in 2013 and has 315,000 employees worldwide.

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