Tell Claudienne

Sunday, October 27, 2019

Print this page Email A Friend!

Dear Claudienne
On September 3, 2018, I purchased a smartphone from a FLOW dealer in Red Hills Mall on Red Hills Road.

On September 24, 2018 the battery died and all the attempts to charge the phone were unsuccessful. I asked a friend to take the phone back to the dealer and he was directed to take the instrument to the FLOW head office as it was under warranty.

After the phone was taken to the head office on September 25, they called me to find out if I needed a loaner phone as it would take three to four weeks to repair the phone, However, up to December 6, 2018 the phone had not been fixed and I was told that they were waiting on a part.

This situation is unacceptable as I am missing a lot of calls because the ring on the loaner phone is extremely low and it does not vibrate. I also cannot access the Internet to keep in touch with family and friends.

I would appreciate your help in this matter.|


Dear CA
Tell Claudienne contacted FLOW and note that your problem has been sorted out.
We wish you all the best.

Have a problem with a store, utility, a company? Telephone 876-936-9436 or (cell) 876-484-1349 or write to: Tell Claudienne c/o Sunday Finance, Jamaica Observer, 40-42 1/2 Beechwood Avenue, Kingston 5; or e-mail:edwardsc@jamaicaobserver.com.

Please include a contact phone number.

Now you can read the Jamaica Observer ePaper anytime, anywhere. The Jamaica Observer ePaper is available to you at home or at work, and is the same edition as the printed copy available at http://bit.ly/epaper-login




1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper � email addresses will not be published.

2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.

3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.

4. Please do not write in block capitals since this makes your comment hard to read.

5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed: advertising@jamaicaobserver.com.

6. If readers wish to report offensive comments, suggest a correction or share a story then please email: community@jamaicaobserver.com.

7. Lastly, read our Terms and Conditions and Privacy Policy

comments powered by Disqus



Today's Cartoon

Click image to view full size editorial cartoon