PM Holness breaks ground for BPO complex in MoBay

BY HORACE HINES Staff reporter

Tuesday, May 03, 2016

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Prime Minister Andrew Holness recently broke ground for the construction of a US$12-million BPO ICT complex in Freeport, Montego Bay.

He hailed the investor, Dr Guna Muppuri, for his courage in taking the plunge with the colossal investment, while challenging others to follow.

"Jamaica needs more risk-takers. And so, I want to applaud you and congratulate you for taking a risk on Jamaica," Holness expressed during his keynote address at the recent groundbreaking ceremony.

According to Dr Muppuri, the venture, a 75,000-square foot structure, is in part funded by a loan from the Development Bank of Jamaica (DBJ).

"It is funded by both equity and debt. Our debt is provided by DBJ and the approved monies for this project is US$6.025 million," Dr Muppuri told the Jamaica Observer.

He also revealed that construction, which is scheduled to get underway at the start of this month, is expected to be completed in a year’s time.

"The BPO (business process outsourcing) operators and investors are expected to move into the premises from as early as April, 2017," the business mogul, who has recently been nominated for Entrepreneur of the Year, revealed.

So far, Dr Muppuri, who hails from India but relocated to Jamaica as a young intern 25 years ago, has established Indies Pharma Jamaica, a pharmaceutical distribution company limited to Jamaica; Bioprist Pharmaceuticals, a pharmaceuticals brand equity development company that is for overseas markets; and Bioprist Knowledge Parks, a new theme of business segment developing knowledge-based infrastructural products in the fields of technology and medicine.

He disclosed that his latest project will be targeting health care BPO.

"It is the typical BPO/ICT complex with flexible options to make it a turnkey facility to the BPO operators, with an intention to do health care-related BPOs since our parent business’ core strength is pharmaceuticals and health care-related projects," he told the
Business Observer.

Meanwhile, the prime minister said he was pleased with the intended focus of operation.

"It’s music to my ears to hear that the enterprise that you are about to take on will not just focus on the regular inbound, outbound telephone calls, but you will be focusing on business processes, the medical processes — as that is what adds greater value to the industry," Holness remarked.

"But what I am particularly happy about is that you are going to be training for export."

He added: "What is of significant note is that this project was well supported by the Government, supported by the political directorate, supported by JAMPRO, supported by DBJ."

Meanwhile, Dr Muppuri, who expressed hope and confidence in the Jamaican people, argued that "the vision of an entrepreneur is driven by passion".

"We dream of non-existing opportunities and bring it to life. We create a viable opportunity through our innovative thinking. As an entrepreneur, my job is to create and generate wealth for the country, which means its people, by utilising the existing resources and executing through the private sector, which would be my organisation in this scenario," Dr Muppuri commented.

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