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CDA to be more responsive in 2014

Saturday, January 04, 2014 | 5:00 PM    

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ST JAMES, Jamaica (JIS) - The leadership of the Child Development Agency (CDA) has indicated that the focus for 2014 will be to increase the level of responsiveness to the needs of the more than 5,000 children for which the agency is responsible.

Acting Chief Executive Officer (CEO) of the CDA Rosalee Gage-Grey gave this commitment on Friday, while giving the main address at the official opening of My Father’s House, a transition facility for female wards of the state in Reading, St James.

“When persons come to us they should leave feeling that they have received the service that they desire, and we work at all times in the best interest of the child,” she stated.

Gage-Grey urged the CDA officers to always make decisions which are in children’s best interest.

“For 2014 we want to improve our level of responsiveness to our client… we do investigations of children who have been abused, neglected or abandoned, and we want to get to those children as early as possible, because we find that the early intervention is able to help them,” she told JIS following her presentation.

The Acting CEO adds that the new focus will demand early assessments in order to carry out needs-based interventions.

“So the focus will be to improve our service delivery and the speed at which we can get to the children to provide intervention to make the outcome for them better,” she emphasised.

She noted that better utilisation of the CDA’s resources will go a far way in achieving its mandate.

Gage-Grey expressed the view that when children come into the care of the CDA, they should always feel as if they are in a family home environment, where they feel loved.

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