Caribbean tourism stakeholders to meet in Cayman Islands

Tuesday, September 18, 2018

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GRAND CAYMAN, Cayman Islands (CMC) —Tourism practitioners from the public and private sectors will meet here in November to share strategies and best practices on issues affecting the industry, the Barbados-based Caribbean Tourism Organisation (CTO) announced Tuesday.

It said that the ninth Tourism Human Resources Conference to be held November 28-30 “comes at a time when the Caribbean faces increased global competition in the high-tech, innovation-driven industry, and amidst increasing calls for a total rethink of the way tourism leaders engage with the workforce.

“The event will bring together tourism practitioners from the public and private sectors, human resource professionals, tourism educators/trainers and consultants as well as tourism and hospitality students of tertiary institutions.

“Delegates will share strategies and best practices on issues affecting the tourism and hospitality sectors, provide updated information on various aspects of tourism development, enhance skills and participate in professional networking opportunities,” the CTO statement noted.

It said that this year's three-day intensive programme includes two highly interactive and practical master classes facilitated by knowledgeable and dynamic subject experts.

One of the classes will focus on unlocking the potential of employees and amplifying performance across the workplace by using a strengths approach, while the second will delve into the role of Human Resources professionals in building a company's brand.

CTO said that Belgian national, Claudia Coenjaerts, the director of the International Labour Organization (ILO) decent work team and office for the Caribbean, will deliver the keynote address at the conference which is being organised in collaboration with the Cayman Islands Department of Tourism (CIDOT), and held under the theme “Building a Resilient, High-performing and Sustainable Caribbean Tourism Workforce for Global Competitiveness”.

CTO said that her address titled “The Future of Work – What Will Become the New Normal,” will address major ongoing changes in the labour force, which are anticipated to intensify in the future.

“She will explore the challenges of building a high-performing, resilient workforce and provide suggestions for rethinking engagement with human resources in the ever-changing tourism environment,” CTO added.

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