Clearance of goods by people in quarantine will not be facilitated – Jamaica Customs

Clearance of goods by people in quarantine will not be facilitated – Jamaica Customs

Friday, March 27, 2020

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KINGSTON, Jamaica— The Jamaica Customs Agency (JCA) says in keeping with public health measures to combat COVID-19, it will not befacilitatingthe clearance of good forpassengers who entered Jamaica on or after March 18, and are in quarantine.

The JCA said passengers will befacilitatedoncetheir14-dayquarantineperiod has ended.

The agency also urged other people in quarantine, to adhere to the requisite health protocols and guidelines of the quarantine period.

Customers who must visit its offices are being asked to cooperate with security personnel, with respect to using the handsanitizers(alcohol based) provided by theorganization. Customers may also use their ownsanitizerin the presence of security personnel, the agency said.

The JCA encouraged customers toutiliseits online channels, such as Live Chat and its Customer Relationship and Feedback Platform, located on its website:www.jacustoms.gov.jm, to make queries or to lodge reports.

Customer service representatives can be reached atpublic.relations@jca.gov.jmandquick.response@jca.gov.jm, or telephone 876-922-5140-8.


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