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Devon House awarded 2014 TripAdvisor Certificate of Excellence

Thursday, July 03, 2014 | 12:08 PM    

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KINGSTON, Jamaica – The Devon House complex in Kingston has received a TripAdvisor Certificate of Excellence 2014 award.

The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.

“Devon House is very pleased to be selected as a winner of the TripAdvisor Certificate of Excellence 2014. That we were chosen from the many wonderful attractions in our capital city represents a great deal of pride for our entire team. We thank our many visitors, both local and foreign, for supporting our property and the business operators that are located here. We will continue to ensure we are a preferred place to visit in Kingston and look forward to the continued support from our patrons,” said Janette Taylor, executive director of the Devon House Development Company, managers of the heritage site.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings. Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five. Additional criteria include a business’ tenure and popularity ranking on the site. 

“The fact that this recognition stems from the feedback of our customers motivates us to continue to work hard at maintaining this iconic location.

“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” President of TripAdvisor for Business, Marc Charron, is quoted in a Devon House release.

“The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”

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