Dear Editor,

With respect to the article, "CAC gets more powers to protect public" written by Balford Henry in the Jamaica Observer of October 18, I think the legislators should look at giving the agency the authority to publish the names of companies about which they get constant complaints.

If consumers could go to a web page and see which companies are not giving proper service beforehand, it would save both consumers and the agency's time, and encourage better service delivery. However, I must congratulate the Consumer Affairs Commission on its performance to date, as it is one of the very few government agencies that does perform.

Joan Williams

Kingtson 10

gratestj@gmail.com