Letters to the Editor

DHL package stuck in-transit

Monday, December 11, 2017

Print this page Email A Friend!


Dear Editor,

Is there cause for a lawsuit when a courier company accepts payment to deliver a package sent from Florida, USA; sends out a note to the addressee saying the package will be delivered on a given date; yet fails to deliver said package as promised?

When contacted by phone about the failure a representative said owing to the backlog the packages cannot be delivered for another two weeks.

This is what DHL has done to me regarding a package that which should have been delivered on Wednesday, December 6, 2017.

As a no-nonsense senior citizen I told the representative that such a response was unacceptable and untenable. She politely suggested that I could go and clear the package myself at the airport.

So what did my son pay the courier charges for? For his elderly father, who no longer drives, to find his way to the airport because a courier company reneges on a delivery contract?

This kind of practice should not be tolerated if we hope to achieve our Vision 2030, or is the target date 3020?

Rev Clinton Chisholm

clintchis@yahoo.com

ADVERTISEMENT




POST A COMMENT

HOUSE RULES

1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper � email addresses will not be published.

2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.

3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.

4. Please do not write in block capitals since this makes your comment hard to read.

5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed: advertising@jamaicaobserver.com.

6. If readers wish to report offensive comments, suggest a correction or share a story then please email: community@jamaicaobserver.com.

7. Lastly, read our Terms and Conditions and Privacy Policy



comments powered by Disqus
ADVERTISEMENT

What do you hope that this new year will bring you most of all?
Happiness
42%
Love
8%
Marriage
6%
Children
4%
Better job
10%
Money
31%

ADVERTISEMENT
ADVERTISEMENT

Today's Cartoon

Click image to view full size editorial cartoon
ADVERTISEMENT