Partick Casserly

Chief executive officer of e-Services Group, Partick Casserly, says his almost four-year-old information and communication technology company last year earned more than J$1.2 billion from its operations in Montego Bay.

"We have had revenues in excess of US$20 million last year and we have been profitable every quarter since the second quarter of 2000," Casserly said.

The group began operations with 35 employees at a 5,000 square-foot facility in Montego Bay in 2000 with a US$5.3-million investment.

By the end of that year, the company's workforce grew to 150 and has since increased to about 1,200.

Noting that e-Services Group's payroll exceeded US$10 million during its operations in western city for the year 2003, Casserly pointed out that the company's payroll now ranks as one of the largest single site payroll in that part of the island.

The e-Services CEO was addressing more than 100 senior level executives in the ICT business at the 2004 Contact Centre and Strategic Sourcing Summit of the Americas at the Half Moon Hotel in Montego Bay on Monday.

Following his presentation, he told the Business Observer that his company last month opened a 25,000 square-foot facility in Kingston, which now employs 80 persons.

"We will also be opening our stand alone 50,000 square-foot facility in April or May of this year," he added.

"We are very excited about this because the building was built for a contact call centre environment by the Factories Corperation of Jamaica and it will definitely be a tremendous opportunity for us," the e-Services CEO added.

The company's list of clients includes major international companies such as Phillips, United Health Care, Blue Cross Blue Shield of Georgia, Colonial Penn, Bankers Life and Causality, NTT Verio and Information Resources Incorporated.

Casserly said based on its existing contracts, the company hopes to employ in excess of 1,600 persons and to realise earnings of about US$32 million by yearend.

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