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Telecoms policy for combating cellphone spam

Sunday, June 12, 2005

BOTH MiPhone and Cable and Wireless Jamaica (C&WJ) have measures in place to combat cellular spam once it is detected. At C&WJ, customers are advised to report incidents of spamming to the company call centre and once a purveyor of unsolicited mail is detected they are blacklisted.

MiPhone uses computer spam filters to control Internet email2SMS.
The spam message, usually discovered when the same message is being sent to a number of different customers, is detected and then shut down through an automatic spam filter or manually by the technicians.

Colin Webster, MiPhone director of IT, said there is a concern that as a lot of people are abandoning e-mail because they are frustrated with spam, a similar situation could arise with SMS messaging.


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