Gabrielle Williams Heads East
Japanese seemed like the perfect option for a Wednesday night outing with a few acquaintances during the busy work week. The desire was to have something light in a restaurant without a bar or lounge so we wouldn't stay out too late or dig deep into the pockets. East Japanese at The Market Place is central and usually consistent with relatively good service and food quality. So it was the choice for the night.
Upon arrival we were seated quickly in the courtyard and issued menus. The waiter was pleasant and took our orders soon after. I ordered the Seaweed salad and a Philadelphia roll. My salad and other appetisers came out in a respectable period of time. Sadly, the same didn't occur with respect to the main course. After about 45 minutes, the waiter approached the table giving us a complimentary tuna roll and apologised for the wait with no explanation. It was appreciated; however, it was a table of seven and the roll was cut into six pieces. Furthermore, everyone did not eat raw sushi. As the wait continued for an additional 15 minutes, out of curiousity I walked inside to check if there was a crowd. I was appalled to see the restaurant was practically empty. My Philadelphia roll arrived two minutes later, but I was the only lucky one. The rolls came out order by order within the next half-hour, so someone had to wait an hour-and-a half in totality to get a sushi roll, which is ridiculous.
The quality of the food, however, was decent and did not disappoint. However, there was nothing new to taste on the menu, to mix things up a little. At least the prices remained affordable, as I was billed a mere $1,850 including tax and gratuity.
Consistency in exemplary service and food quality is key with successful restaurants, especially those with authentic cuisines. It certainly was an unfortunate night for them to be off of their game.
Food Awards Judge
Date of visit: April 2, 2014
Time: 8:00 pm