A woman died on Monday after she collapsed at the Constant Spring tax office in St Andrew, while waiting on her application for a new driver's licence to be processed.
A reliable source told the Jamaica Observer that the woman, whose identity has not been ascertained, was waiting "downstairs" when the tragedy occurred.
The application process for driver's licences at the Constant Spring tax office starts in the general payment hall where the fees are collected, following which applicants are directed downstairs to have their photographs taken and wait for their new licences.
"From what I gather, she was downstairs waiting when she fainted. People were trying to revive her, but nothing happened," the source told the Observer.
The source said frantic efforts were made to search the woman's cellphone to find relatives, following which an attempt was made to rush her to hospital.
"I've been told that she died in the building, but others are saying she died in the car on the way to the hospital. But the fact is, she died," the source disclosed.
It was not clear for how long the woman was waiting or whether she had pre-existing medical problems.
Customer traffic at the island's tax offices is generally higher towards the end of each month as Jamaicans try to meet deadlines, resulting in long lines and long waits.
Yesterday, the Tax Administration Services Department gave a slightly different account of how the incident unfolded.
Meris Haughton, the department's director of communications, said that while waiting the woman went to the rest room, but did not return.
"Someone else did not see her come back, went to check and found out that she had passed out," Haughton told the Observer.
She said the woman was rushed to hospital where she died.
Yesterday, the Constant Spring police, who are located a stone's throw away from the tax office, said they had no knowledge of the death.