MONTEGO BAY, St James — In a move intended to improve its service, the Independent Commission of Investigations (INDECOM) has set itself a two-month target for the completion of its investigations into each case of fatal shooting by members of State security forces.

INDECOM Commissioner Terrence Williams, yesterday decried instances in which the independent investigative organisation has taken years to conclude these probes.

"We hope to have an improved service in INDECOM in this, [our] third year. We have recognised that in many cases of fatalities, it has taken over two years for the investigation to be complete and the file given to the prosecutor. We recognise that this is unacceptable," Williams conceded.

He was speaking yesterday during a church service to celebrate the second anniversary of INDECOM held at the St Paul's' United Church in Montego Bay, St James.

"With our improved service we hope that, by the end of this third year, what has been two years may come down to 60 days," he told the congregation.

Noting that since INDECOM commenced operations in August 2010, the body has realised its objective of responding within two hours of receiving a call, he is hopeful that the new two-month deadline can also be realised.

Williams also announced today's launch of toll-free lines on which persons with information on cases can call INDECOM.

"We are tomorrow (today) launching, but today (yesterday) [we are] announcing our special toll free tip and incident line where police officers can call us, members of the prison service can call us, soldiers can call us, and citizens generally can call us to give us information and to report an incident. On the Digicel service 1888-935-5550, on the LIME service 1888-991-5555," said Williams.

INDECOM was established following prolonged public complaints that the Bureau of Special Investigations (BSI) of the Jamaica Constabulary Force should not investigate infractions committed by its own members.