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LIME reaffirms support for 'phone rights'

Saturday, March 15, 2014    

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TELECOMMUNICATIONS company LIME has welcomed the theme for this year's World Consumer Rights Day — 'Protect our Phone Rights' — boasting that its successful lobby for the lowering of mobile interconnection rates enabled Jamaicans to pay less for calls.

World Consumer Rights Day is being marked by several countries today.

LIME said its push for the lowering of call rates was designed to protect consumers' right to call prices based on fair cost.

"We accord with the 2014 Theme because we have been leading in the area of protecting the rights of consumers by delivering on their right to authentic value," said Elon Parkinson, LIME's corporate communications manager.

He said to support its efforts, the company redesigned its flagship Carlton store in St Andrew "into a fully fledged customer care complex complete with the most modern amenities".

He said the redesigned store formed part of a multibillion-dollar regional project which the company has undertaken to improve customer service, upgrade and expand its network as part of its commitment to "always deliver the best technology to the Jamaican people at the best value".

He said that the company partnered with the Consumer Affairs Commission in several activities over the course of the week to raise awareness.

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