Minister optimistic JPS’ relationship with customers will improve
MINISTER of Industry, Investment and Commerce, Anthony Hylton, says the accreditation certificate awarded to the Meter Testing and Calibration Centre (MTCC) of the Jamaica Public Service Company Limited (JPS), should improve the relationship between the company and its customers.
“Consumers and the general public can have confidence that the results generated by this lab are accurate, traceable and reproducible. This accreditation provides an opportunity for the JPS to improve its relationship with its consumers, being now able to accurately test all meters submitted to its laboratory,” the minister said.
He was speaking at the presentation of an accreditation certificate to the MTCC of the JPS by the Jamaica National Agency for Accreditation (JANAAC) yesterday at the Terra Nova Hotel in Kingston.
Hylton reiterated the need for the JPS to collaborate with the Office of Utilities Regulations (OUR) in actively implementing the field monitoring and testing component of the Protocol on Meter Testing.
“Now is the time, therefore, to take questionable meters out of the field and have them accurately measured in the MTCC,” he said.
The accreditation of the MTCC means that this laboratory has been evaluated by a team of assessors who have looked at both the quality management system and the technical competence of the laboratory and found that it conforms to the requirements of the international accreditation standards.