NHT to roll out online application process for schemes

Monday, October 28, 2013

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KINGSTON, Jamaica -- The National Housing Trust (NHT) has made major improvements in its delivery of products and services, with a new online application system for its housing schemes.

According to NHT, customers applying for a scheme benefit will no longer be required to submit a paper-based application form but will now submit their applications online.

The system will be rolled out when the NHT begins accepting applications for lots and solutions at its Hellshire Phase 4 development in St Catherine. Applications will be accepted between November 11 and November 13, 2013, the NHT said.

“During the scheme intake period, customers applying for an NHT scheme benefit may now do so anytime from anywhere they like. The system will also benefit the customers because they should get speedier responses regarding the success of their application as the processing time will be shortened,” said senior general manager for the Customer Relations Management Division at the Trust, Dr Lanie-Marie Oakley-Williams.

Contributors applying for an NHT scheme benefit will visit the NHT’s website; www.nht.gov.jm.

Queries via telephone will still be accommodated with the shift in the application process.

“Our Customer Care department will be available to respond to queries via telephone, web chat and on the various social media platforms” Dr Oakley-Williams said

Applicants are advised to ensure they have their TRN and NIS cards as well as their employment history before beginning the process.

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