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New-look JPS bills roll out this month

Wednesday, August 20, 2014    

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THE Jamaica Public Service (JPS) will this month be introducing its new-look bills, which it said is part of its service upgrade to a new customer information system (CIS).

The new CIS, the light and power company said, should eventually enable faster reconnections, fewer estimated bills, personalised service and quicker resolutions to customer issues.

"The new-look bill is pressure-sealed and represents the direction in which many modern companies have gone. The new pressure-sealed bills will continue to provide customers with the critical information they were accustomed to on their previous bills. These include balance brought forward, payment, current charges, total amount due, energy 1st and next, fuel and IPP charges and the electricity usage trend graph, which gives customers a visual representation of their usage over a period of 12 months," a JPS release said yesterday.

It has, in the meantime, reminded its customers that they may opt not to receive printed bills by signing up to receive their bills via e-mail.

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