Price to head FLOW Jamaica; says building on agreed 2017 strategy a major focus

Wednesday, March 22, 2017

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Stephen Price, whose appointment as managing director of Flow Jamaica was announced by the company yesterday, said his immediate focus will be to build on the company’s current agreed 2017 strategy.


"We have some significant focus on mobile growth," Price told the Jamaica Observer yesterday evening. "We have significant growth expected in IPTV... really landing those key projects to ensure that we bring faster speeds across the island in terms of faster broadband and mobile speeds and really bring paid TV to more homes than we’ve ever done before using the copper services that we have."


Price, Flow Jamaica’s current vice-president of retail sales and distribution, will assume his new job on June 1. His promotion follows the appointment of current country head Garfield "Garry" Sinclair to president, Caribbean, Cable & Wireless Communications (CWC) earlier this year.


In a news release yesterday, Flow said that Price will lead Jamaica’s 800-plus team and will have the responsibility of leading and executing the strategy for both the consumer line (Flow) as well as the business line (C&W Business).


"He will also own the financial performance, customer experience and reputation of the business," the communications giant explained.


"CWC is at a defining time in its history and Jamaica is a key part of that story. I am very excited about Stephen’s appointment as he has some great ideas that I believe will continue to grow our Jamaica business and take it to the next level," the release quoted Sinclair.


"Stephen and I will immediately embark on a programme to ensure a smooth leadership transition which will culminate in his fully taking over the reins in June," he added.


Price, in his discussion with the Observer, was full of praise for Sinclair and noted that the company has "an extremely strong senior leadership team" that Sinclair has "guided, coached and mentored" through the transition process.


"Garry himself is so happy that this was a totally local process which was made up of members of the senior leadership team," Price said. "Really, all credit is due to Garry’s leadership. We have a structure and a process that we have come together as a management team to ensure that we execute."


In its news release, Flow said that Price comes to the role with a wealth of experience in the telecommunications industry, progressing through areas spanning commercial, customer care, operations and marketing and having spent over 10 years with the Cable & Wireless team.


"In his current role, he manages the sales and distribution strategy for residential consumers, with direct accountability for 86 Flow retail outlets and over 21,000 recharge points-of-sale islandwide," the company said, adding that he was instrumental in Flow’s development and strategic evolution over the years and successfully led the critical aggressive process of consolidating the company’s retail footprint across the country following the merger of C&W and Columbus businesses.


"He is also an experienced operations director and sales distribution strategist with big picture vision, leadership, and resolve to successfully penetrate new markets, capture market share, and deliver top/bottom-line goal," the company said.

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