News

Treadmill tracked more miles than user before being replaced

Tell Claudienne

With Claudienne Edwards

Sunday, June 22, 2014    

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Dear Claudienne

Last year, my husband and I purchased a Land Ranger treadmill at Courts, Port Antonio. I used it on and off but did not seriously start to use it until February of this year.

Some time in March, it developed a problem and my husband took it back to the store. It was sent to Kingston and came back to the Port Antonio Courts store after about four weeks. It was in poor condition when my husband went to pick it up. There were screws missing and the physical appearance was dirty and deplorable. My husband spoke to the manager about the poor condition of the treadmill.

I went back to the store on Friday May 30 for a follow-up visit and was told by the manager that my husband could collect it the following day, Saturday May 31.

When he went to collect it, a worker told the manager that the treadmill had been sent back to Kingston. The manager could not say when I would get it back. We paid in cash for this machine for health reasons in 2013, and it is now June 2014.

I am really frustrated to the point where I don't want to hear anything about it. The warranty will be up in July. Please help me to get back a treadmill as this situation is really affecting my health.

MH

Dear MH

Tell Claudienne spoke to Courts about your problem on Wednesday June 4, and we note that you received a new treadmill the following day.

Good luck.

Dear Claudienne

I hope you can help me. In February 2012, I paid for a form search to be done at the Registrar General's Department (RGD). I was told it would take six months to be completed, but it is now May 2014 and the search is still not completed.

I have made numerous calls and visits to the R.G.D, but on each occasion I have been told that they don't know why the search has not been completed.

I am urgently seeking your help.

SC

Dear SC

We spoke with the RGD and have been informed that the search has now been completed. The RGD said that you have also been advised to visit their office and collect a late registration form.

Good luck.

Have a problem with a store, utility, a company: telephone 936-9436 or write to: Tell Claudienne c/o Sunday Finance, Jamaica Observer, 40-42 1/2 Beechwood Avenue, Kingston 5; or e-mail: edwardsc@jamaicaobserver.com. Please include a contact phone number.

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