Banking on transformation — Courtney

Sunday, December 01, 2019

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A man that walks by faith, not by sight, this week's Q10 participant is passionately committed to helping others to flourish.

Described by his team members as an empathetic leader who is dedicated to self-growth, Victoria Mutual Building Society (VMBS) Group President and CEO Courtney Campbell, relishes his God-given mission of empowering Jamaicans to achieve greater financial well-being.

The Clarendon native is an accomplished and dynamic banking executive with over two decades of strategic leadership experience and a strong track record in business growth and improving general business performance.

In addition to his roles as a mentor, justice of the peace, chairman of the United Church Mission Enterprise and an elder at Webster Memorial United Church, Courtney simply enjoys quality family time, reading and watching cricket.

Q10: Where's your happy place?

CAMPBELL: Home has always been my happy place, both as a child growing up and since I have been married with children. My favourite Jamaican vacation spot is Treasure Beach.

Q10: What is it that you love about your job?

CAMPBELL: Two things — I get to work with numbers and people. I also like the transformation. I get a great deal of fulfilment because of the transformation that is underway; so I can see it, feel it. Initially, I wanted to do law. During my A-level years when I got exposed to economics, I realised that I liked working with numbers, so I decided to do management studies and then go into banking.

Q10: What are you learning right now?

CAMPBELL: Patience. Even though I am encouraged by the transformation, I would love for the pace to be quicker.

Q10: How do you spend your free time?

CAMPBELL: With my family, reading — I'm an avid reader, watching cricket of all formats and jogging a few mornings each week.

Q10: What's one common business advice that you oppose?

CAMPBELL: Some teach that bigger is always better. This is mostly true. However, depending on what you see as the purpose and mission of your organisation, it is often more important to be focused and agile. Speed is a competitive advantage. As Klaus Schwab has said, “ In the new world, it is not the big fish which eats the small fish, it's the fast fish which eats the slow fish.

Q10: What is one quote or mantra that you live by?

CAMPBELL: Micah 6:8 says the one thing I require of you is to do justice, love mercy and walk humbly with your God. I believe that it's an instruction to show love and mercy to people and to be humble and to not take yourself too seriously, but to take God seriously.

Q10: What do you feel most proud of?

CAMPBELL: Proud would be the wrong word. I have lots to be thankful for. I am thankful for my supportive wife, Pauline and our 32 years of wonderful partnership, I am thankful for our two sons Adrian and Dominic and the responsible young men that they have become. I am thankful for my parents who set a great example of sacrificial love in raising my brother Alistair and me. I am thankful for my team — the VM team members are customer-obsessed and united around the purpose, mission and goals of our business. I also have a deep sense of fulfilment about the achievements of many of the people whom I have mentored or led over the years. I love to see people thrive and it is even better when you have had the privilege of participating in their development.

Q10: If you weren't the CEO and president of VM Group, what would you be doing?

CAMPBELL: Perhaps running my own business. I am not sure. I try to listen to God's leading so wherever I sense that he is directing me, I would move in that direction, even if reluctantly.

Q10: If you were a superhero, what powers would you want?

CAMPBELL: The power to fly! If I could fly, I would avoid the Kingston traffic jams which test my patience. On a more serious note, if I had superpowers, I would diffuse something in the Jamaican air that would cause us to love and respect each other. Our national anthem prays that God would “teach us true respect for all” and I have noticed that whenever we are united on a mission we are unbeatable. Regrettably, we are divided by the following — political tribalism, social and economic status, religious affiliation and address. We need a 'One Jamaica' movement.

Q10: If you could go back and give your 21-year-old self a valuable piece of advice, what would you say?

CAMPBELL: I became a parent at 26, and there isn't a school for parenting, so I would probably do even more preparation. Even though that would have been five years ahead, I just think that if I could live my life over, I would try to be an even better parent.

— Compiled by Abbion Robinson


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