Is your software UP TO PAR?

BY DEANDRA MORRISON
Online reporter
morrisond@jamaicaobserver.com

Tuesday, October 31, 2017

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Quality oftentimes reflects how much time, effort and capital is put into a product and service. For instance, Facebook, Instagram, Google and even your favourite local banking app invests a lot in assuring the quality of its applications.

This is called quality assurance and is used to ensure that applications don't run into hiccups that can be preventable way beforehand.

CEO of Quality Works, a US- based company operating in Jamaica, Stacy Kirk highlighted the importance of quality assurance to Jamaican businesses at an open house held recently at the company's Liguanea office.

Kirk said: “At the core of quality is delivered value. Organisations locally that invest in quality assurance not only deliver more value to the end user but do so at a reduced cost and increased speed.”

Meanwhile, quality assurance consultant at Quality Works Dimitri Harding explained that “a big part of managing software is manual testing, which can be very tedious and time consuming”.

“What we do differently is use automation to cut down on the amount of manual resources and time that is spent testing and get results faster,” he said, adding that using an automation code to test also reduces cost.

Motioning to the company's 'automation station' on display at the event, Harding demonstrated how Quality Works does mobile and web test automation.

The station had an Android phone emulator — an Android Virtual Device (AVD) that represents a specific Android device — that was used to help simulate a user's interaction via end-to-end (E2E) automation.

“This is a Nexus 5 on the Android phone emulator, what we do is write codes that are testing our Quality Works website and checking to ensure that the titles, menus and pages are correct so that we can create a better user experience,” Harding said.

Another software on display was Quality Work's ingenious 'quality watcher', which Harding described as a reporting tool that provides visibility to a client's entire team. The tool reports statistics based on information from automation testing of any software and can help businesses make important decisions on security and customer issues.

“This will be in the form of graphs and so on, so clients will know what is working and what's not just by looking at the quality watcher dashboard.”

The company also does Agile Coaching and DevOps consultancy, all with the aim of ensuring software testing is done faster and more efficiently.

Meanwhile, Kirk advised that companies should “start with quality first and build a culture of continuous improvement, which is bigger than just testing software”.


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