On The Front Line...Paul Salmon: Rockhouse Hotel & Spa Chairman


On The Front Line...Paul Salmon: Rockhouse Hotel & Spa Chairman

Learning From The World About How To Best Reopen Restaurants

Thursday, May 07, 2020

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The restaurant procedures adopted in Hong Kong as the industry reopens… just an example of the kinds of procedures that may be coming… and how one country is implementing reducing risks of contamination for guests and staff while dining in the restaurant. This is through a friend who operates a restaurant in Hong Kong.

As per the current Hong Kong Government regulations, every guest must complete a form before they can be seated. Attached is the “Health Declaration Form”. With regard to the other measures that they are taking during these unprecedented times, here are some additional notes below:

• Every person (guests and staff) must have their temperature checked before entering the restaurant

• Every guest must wear a mask while entering the restaurant (can remove while eating and drinking of course)

• All staff must wear a mask throughout service

• Hand sanitiser or hand washing station is provided for every person who enters the restaurant

• A health declaration form must be completed by every person dining at the restaurant with sterilised pen

• All tables are spaced at least 5 feet apart or separated by special retrofitted panels

• Only accepting parties of 1-4 people, larger groups are broken down into parties of 1-4

• Staff are constantly trained on the updated rules and regulations that must be followed

Until a vaccine appears (let's hope the Oxford Labs Human trials go well) we will be living in this hybrid world of minimising exposure and navigating risk of infection. Some interesting developments with Emerites trialling COVID-19 fast testing of customers before boarding. Widespread testing is definitely a part of the solution during this hybrid time of the disease coming under control, while living with the risks.

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