MONTEGO BAY, St James — Thirteen of the more than 600 employees of the Island Entertainment Brands (IEB) receive awards for outstanding service at a ceremony held at the Iberostar Rose Hall on Friday.
Ian Dear, the chief executive officer (CEO) of IEB in congratulating the awardees urged them to continue to give of their best.
"You must continue to remember the core values of our business. Your service must be excellent...you must show respect for your customers and co-workers and above all you must continue to give the customer the 'Wow' experience," Dear said.
Guest speaker Marc Melville, the co-managing director Chukka Caribbean Adventures also lauded the awardees.
" You are a fine example of what good service is all about; you work for a great company, so continue to be a good service provider," he urged.
Island Entertainment Brands began operations about 14 years ago with Marguerites Seafood By the Sea in Montego Bay. Since then the company has expanded its operations to 13 locations across Jamaica, Grand Turk and Grand Cayman.
Apart from Marguerites, IEB operations include Margaritaville, Groovy Grouper Bar and Grill; Jamaica Bobsled and Blue Beat Jazz and Marina Bar.
The company which caters for tourists and locals alike, offers high quality entertainment and a wide array of food and drinks.
Dear told the Observer West plans are afoot to double the company's operations by 2013.
" We plan to double our size over the next three years. We are going to open up other locations," Dear said, declining to elaborate. "The recession had caused a dip in our business but we are ready to grow again."
Those awarded were:
*Richard Powell, who was adjudged the employee for the year at Margaritaville Grand Cayman;
*Kaybean Young, employee of the year for Margaritaville Mo Bay;
*Ramone Peart, employee of the year Margaritaville Ocho Rios;
*Michael Chambers employee of the year, Margaritaville Negril;
*Shenelle Stephenson, employee of the year Air Margaritaville;
*Tashian Smith, employee of the year Jamaica Bobsled;
*Marlon Panther employee of the year Beach Groovy Grouper;
*Michelle Spence, employee of the year Margaritaville Grand Turk;
* Tecora Whittingham manager of the year;
*Sherman Barrett, chef of the year, Margaritaville Mo Bay;
*Christopher Redlund, general manager of the year Margaritaville Grand Cayman and
*Conrad Fisher, support person of the year for Margaritaville Home Office.
Margaritaville Grand Turk was named Top retail location of the year.