Communication skills critical to success on the job
Q: I am still in school and have not yet had a career type of job, but one of my concerns is getting along with a boss and co-workers. What if I love the work, but don’t like the people I have to work with? How will I know in advance so I don’t get into a job with difficult people?
A: You’ve described a concern shared by many, since every new job presents different challenges.
Life offers no guarantees in any area — personal or business. You can, however, prepare yourself to communicate professionally in any situation by reading about business relationships and learning how to behave with others regardless of their personalities.
In Communicate with Confidence! How to Say It Right the First Time and Every Time, author Dianna Booher gives 1,254 highly descriptive tips on how to behave and communicate in nearly every imaginable business situation.
From writing to talking to listening to responding, Booher presents the reasoning behind work situations that people find themselves in. You will never remember all 1,254 tips, but get into your study mode and use your yellow highlighter to mark every tip that shocks or surprises you. Writing notes beside the tips is also a great way to remember information.
Communicating is serious business, and no one goes through life without making mistakes. You may not want to extend your studies, but this book will guide you before you learn by experience — the hard way.