450 trainees to graduate from Jamaica Centre for Tourism Innovation
Another 450 hospitality workers, who have
been trained and certified by the Jamaica Centre for Tourism Innovation (JCTI),
will graduate from the institution this Wednesday.
The ceremony is slated for the Montego Bay
Convention Centre in St. James, and brings the total number of persons graduating
since the facility was established in 2017, to some 640, Tourism Minister
Edmund Bartlett has said.
He was speaking during a ceremony at Sunset
at the Palms Resort and Spa in Negril, Westmoreland, on Sunday (Oct. 13) to
mark the establishment’s 15th anniversary.
Bartlett argued the out-turn of JCTI
graduates is indicative of the Government’s steadfast commitment to human
resource development within the tourism industry.
The minister pointed out that major training programmes being offered to tourism workers at the JCTI, as well as in high schools, are intended to produce competent world-class professionals.
“All that level of human capital
development that we are doing in the industry is [intended] to build out a
quality of excellence that will make our industry and product [the most] sought
after for any group anywhere in the world,” he further said.
Bartlett emphasised that a highly trained
hospitality labour force will bolster competitiveness and employment
opportunities for workers, particularly at the supervisory and management
levels.
“This
is important for workers, to give you quality middle staff. We went to the high schools for the first time in our history, and, last year, we started in the fifth and sixth forms at 33 schools across Jamaica. For the first time, [come] May 2020, we will have 640 Jamaican high-school students with associate degrees, ready for entry level into the tourism industry,” he said.
He added that the ministry in partnership
with the University of the West Indies (UWI), will establish its first-ever
Graduate School of Tourism in Montego Bay by 2020.
Bartlett contended the push to undertake
the highest level of training in tourism is designed to “enable us to respond
and to be nimble in terms of the digital transformation that is taking place in
the industry today”.
The JCTI was created to increase access to
certification for tertiary-level graduates as well as workers in the
hospitality industry, thereby boosting Jamaica’s tourism product.
Meanwhile, the Tourism Minister hailed
Sunset at The Palms Resort for what he described as “its enviable record of
accomplishments and awards in its 15 years of operation”.
“Looking back over the past 15 years, I am
overwhelmed at the impressive list of awards Sunset at the Palms resort has
earned, including being rated by TripAdvisor as one of the ‘top ten most
romantic resorts in the Caribbean’,” he said.
Bartlett also praised the resort for its
high rate of repeat visitors which, he argued, is indicative of the property’s
uniqueness and the staff’s dedication to service excellence.
Sunset at the Palms Resort was the first
establishment worldwide, to awarded certification for Environmentally,
Sustainable Tourism by the United Kingdom-based accreditation body, Green
Globe.