FLOW Jamaica reported Friday that vandals destroyed several of its cables, disrupting services for numerous customers in the Half-Way-Tree and New Kingston areas of St Andrew.

Flow’s senior manager for communication, Danielle Savory said fire was set to fibre cables after vandals breached a manhole, causing significant damage to the company’s infrastructure in the early hours of Friday, December 6.

“This is an unfortunate and senseless setback on a busy Friday that has left many customers and business places without essential voice and Internet services,” Savory said.

“Our technical teams have been mobilised to carry out repairs — and we are committed to restoring services as swiftly as possible — however, such vandalism has wide-reaching effects,” she added. Savory said, based on the nature of the damage, the company was still working to assess the number of customers impacted.

Flow, meanwhile, said it continues to face significant challenges with ongoing vandalism and theft of its network infrastructure, leading to substantial repair costs.

“Despite significant investment in securing the network, these destructive actions impose major inconvenience to customers and considerable financial burden to the company,” said Savory.

Meanwhile, Flow Jamaica said it is dedicated to providing reliable services and is working tirelessly to restore connectivity to affected customers.

The company is asking for the patience and understanding of its customers as it works to remedy the situation.