NCB ‘assessing operations’ following attempted ATM robbery in Mandeville

MANCHESTER, Jamaica — Against the backdrop of Tuesday’s attempted robbery of an ATM and the beating of a security guard by gunmen at Bank House Mall in Mandeville, the National Commercial Bank (NCB) says it is assessing its operations.

In a statement on Tuesday, NCB encouraged customers to utilise digital banking services amid the incident.

“The safety of our staff, customers, and service providers remains our top priority, and as such, we are actively assessing our operations to ensure that every measure is taken to protect their lives and safety. We continue to encourage customers to consider utilising our digital channels such as online banking and the mobile app for bill payments, transfers and balance checks, where possible,” the statement read in part.

“We recognise the inconvenience this may cause and appreciate your understanding as we prioritise the safety and well-being of all involved. In the meantime, we will continue working closely with the relevant authorities and stakeholders toward the safety and security of our staff, customers, and service providers,” the statement added.

In Tuesday’s incident, gunmen reportedly vandalised the ATM but were unsuccessful in removing cash from it.

READ: Security guard beaten in attempted robbery at Mandeville ATM

This follows Sunday’s brazen attack in Portmore, St Catherine on Beryllium couriers.

Three Beryllium security guards were shot Sunday while servicing an automated teller machine at Scotiabank in Braeton Parkway. The criminals reportedly made off with more than $20 million.

READ: ‘Breakthrough imminent’ in Beryllium robbery case, says cop

- Kasey Williams

Now you can read the Jamaica Observer ePaper anytime, anywhere. The Jamaica Observer ePaper is available to you at home or at work, and is the same edition as the printed copy available at


  1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper; email addresses will not be published.
  2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.
  3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.
  4. Please do not write in block capitals since this makes your comment hard to read.
  5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed:
  6. If readers wish to report offensive comments, suggest a correction or share a story then please email:
  7. Lastly, read our Terms and Conditions and Privacy Policy

Which long-term investment option is more attractive to you at the moment?