Gov't mobile service fair set for October 7
SEATON BERNARD... the week will provide an opportunity to highlight and focus on the services being delivered to customers

MEMBERS of the public can benefit from a government mobile service fair on Friday, October 7 at St Gabriel Anglican Church in May Pen, Clarendon.

The fair, which will begin at 10:00 am, is being organised by the Public Sector Modernisation Division (PSMD), Office of the Cabinet, as part of activities to celebrate National Customer Service Week (NCSW) 2022 and Service Excellence.

It is being held under the theme 'Celebrating Service Excellence — reigniting a culture of care'.

The PSMD has partnered with the Jamaica Customer Service Association (JaCSA) to celebrate NCSW from October 2 to 8.

Individuals will be able to apply for their passports, birth certificates, and public passenger vehicle (PPV) licences. They will also benefit from a number of other services including free blood pressure, blood sugar, cholesterol and eye checks.

Some of the agencies participating include the National Housing Trust, Ministry of Health and Wellness, Registrar General's Department and the Passport, Immigration and Citizenship Agency.

Modernisation specialist at the Office of the Cabinet's PSMD, Beverley Seaton Bernard told JIS News that the week will provide an opportunity to highlight and focus on the services being delivered to customers.

"As a public sector we want to share and bring to the front our services, even as we are speaking about the improvements that are happening in the public sector. We want the citizens of Jamaica to become more aware of the changes that are happening and the impact of the work that is happening through the Service Excellence Policy implemented in the public sector," she said.

Seaton Bernard said that focus will be on people engagement, one of the pillars of the Service Excellence Policy. The policy, which is built on two key pillars, people engagement and performance excellence, was launched on July 13, 2022 by Prime Minister Andrew Holness.

The policy outlines key principles and minimum standards for all government entities, as well as the mechanism by which service excellence will be institutionalised in ministries, departments and agencies (MDAs).

"We will bring services to the customers. We will talk to them. We will explain what some of the plans are that are happening and some of the initiatives that are taking place behind the scenes to improve service within public sector entities," Seaton Bernard added.

Now you can read the Jamaica Observer ePaper anytime, anywhere. The Jamaica Observer ePaper is available to you at home or at work, and is the same edition as the printed copy available at https://bit.ly/epaper-login

HOUSE RULES

  1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper; email addresses will not be published.
  2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.
  3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.
  4. Please do not write in block capitals since this makes your comment hard to read.
  5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed: advertising@jamaicaobserver.com.
  6. If readers wish to report offensive comments, suggest a correction or share a story then please email: community@jamaicaobserver.com.
  7. Lastly, read our Terms and Conditions and Privacy Policy