Southwest still struggling with flight delays, cancellationsThursday, June 17, 2021
DALLAS, United States (AP) — Passengers on Southwest Airlines continue to deal with cancelled flights and delays, as the airline tries to recover from technology problems that started earlier this week.
At mid-morning yesterday, Southwest had cancelled nearly 300 flights and more than 400 were delayed, according to tracking service FlightAware. Combined, that's about one-fifth of the airline's schedule for yesterday.
Passengers took to Twitter to complain about long delays — and also to report that Southwest's online sweepstakes promotion didn't seem to be working.
A Southwest spokesman said the airline fixed what it termed a network-connectivity issue that cropped up Tuesday but was still experiencing cancellations and delays as it worked to resume normal operations.
While Southwest's problems yesterday were far more extensive than other US airlines' — Americans cancelled about 40 flights and delayed nearly 90 more, according to FlightAware — it was an improvement over the previous two days.
A problem with weather data supplied by a contractor caused Southwest to delay about 1,500 flights Monday. On Tuesday, the Federal Aviation Administration briefly grounded Southwest flights and the airline cancelled about 560 flights and delayed 1,800 more over the network issue.
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