Jamaican banks faced ABM challenges during holiday rush, but small players shone

THE holiday season brought mixed fortunes for Jamaica’s banking sector as automated banking machines (ABMs) struggled to meet performance standards during December 2024. While larger banks faltered under the weight of high transaction volumes, First Global Bank Limited (FGB), with its small network, emerged as a standout performer. The Bank of Jamaica (BOJ) report revealed that the national average uptime for ABMs was 90.7 per cent, falling short of the required minimum of 95 per cent. This lef...