Dear Claudienne

In March 2009 I was a passenger in a minibus travelling from Savanna-la-mar to Montego Bay. A 1990 Toyota Corolla motor car bumped into the side of the bus and another female passenger and myself were injured in the collision. The police took us to the Cornwall Regional Hospital. Since the accident the driver of the motor car has not been located.

I asked a female lawyer to represent me but when I realised that she was lying to me I asked her to give me my file. I then engaged a male lawyer and he has told me that he has filed a suit against the owner of the minibus, the driver of the bus and the driver of the car. However, it is my belief that he has not told me everything.

Please see what you can find out for me. Both of the vehicles involved in the accident were insured with Advantage General Insurance Company.

HC

Dear HC

Advantage General has advised Tell Claudienne that the attorney at-law who represents you made a claim on the insurance company on July 1, 2011. However because the lawyer is representing you, Advantage did not give us any details about the claim. Advantage said that you should contact your lawyer immediately for details about the claim.

We also spoke with your lawyer. He said that he made a claim on Advantage General but they have informed him that they will not accept liability. He confirmed that he has filed a suit against the owner of the minibus, the driver of the bus and the driver of the car. He told Tell Claudienne that he is having a problem locating the drivers of the car and the minibus.

Good luck.

Dear Claudienne

I have lived at the same address in Providence Heights Anchovy, St James for six years. During all this time I paid my Jamaica Public Service light bill in the name of the person who had previously occupied the premises. Earlier this year I applied to the JPS for my own meter and they began to bill me in my name in April. However, I was not aware that the JPS had started to send me bills so I continued to pay the light bill for the premises up to June in the previous tennant’s name. The JPS disconnected the light for non-payment of bill but eventually reconnected it when the situation was explained to them. However, the company has insisted that I should pay the reconnection fee.

I think this is unfair as I did pay the bill for the period for which they did the disconnection.

Could you kindly check with them for me.

RL

Dear RL

We asked the JPS to investigate your complaint. Tell Claudienne has received the following response from the JPS:

“We have completed our investigations into the matter and have confirmed that RL had been charged the reconnection fee.

“We do recognise that the disconnection was legitimate at the time, as there was an outstanding balance on his account when the disconnection was done. However, based on the specific nature of his case, there could have been some discretionary approach taken as it related to the reconnection fee.

“Therefore as a gesture of goodwill we will be reversing the reconnection fee that was charged to RL’s account. He will therefore see the figure of $1,650 being deducted from the balance on his next bill.”

Good luck.

Have a problem with a store, utility, a company? Telephone 936-9436 or write to: Tell Claudienne c/o Sunday Finance, Jamaica Observer, 40-42 1/2 Beechwood Avenue, Kingston 5; or e-mail: edwardsc@jamaicaobserver.com. Please include a contact phone number.