A Conversation with Agri Pro Founder HUGH EDWARD GRAY
WHEN WAS YOUR COMPANY FOUNDED?
The business was founded in 1992 and operated under the name AGRI PAK CORPORATION.
The years went by and born from a merger of: Agri Pak; Transparent Packaging and Precision Plastics, Agri & Industrial Packaging Limited was incorporated on April 12, 2002.
Being a manufacturing plant that uses energy to convert our raw materials into finished products, we operate at nights and on weekends. Absolutely – Innovative – Plastics
WHY DID YOU START THIS SPECIFIC BUSINESS?
Having travelled overseas, and attended trade shows in the flexible plastic packaging industry; it opened my eyes to the need for a local manufacturer in Jamaica. As a loyal Jamaican, I also saw it as an opportunity to provide meaningful employment to Jamaicans from “all walks of life”, especially those who are hearing and speech impaired.
WHAT ARE YOUR PROUDEST MOMENTS IN OPERATIONS?
Quite a few proud moments spring to my mind. But, I would have to narrow them down to:
Assisting local entrepreneurs in setting up businesses in the bakery supplies sector, and then to see them today, some thirty years later, still doing business with Agri & Industrial Packaging Limited.
Occasions where fellow local manufacturers who are customers of AIP openly acknowledge their appreciation for the products and services which Agri & Industrial Packaging Limited offers.
Occasions where the Production Team at Agri & Industrial Packaging Limited exceed our customers’ expectations in terms of manufacturing and delivering their orders during extenuating circumstances such as after hurricanes.
My list of proudest moments would not be complete without noting the deep sense of corporate responsibility which I uphold through employing persons from the Lyndhurst Road community. Many of them males, who literally had their lives transformed, simply because of the continued employment which Agri & Industrial Packaging Limited provides. This list also includes the hiring of males and females who are hearing and speech impaired.
I am proud simply to be able to keep over seventy five (75) persons employed, with twenty percent (20%) serving upwards of ten (10) years with Agri & Industrial Packaging Limited. After all of the above, I do believe that my proudest moment came when I was experiencing my darkest days at the Company, when the Organisation was “finsaced” and went into receivership.
I was driving and pondering my next move, when I heard on the radio the plight of a woman who was destitute and in need of dire help. She lived in Montego Bay – if one could actually refer to subhuman conditions as living. I drove down to Montego Bay, and went in search of this woman. She had no legs; She did not have a roof over her head. I decided to jump right in and build her a home – thinking that I would have received the support of a few business owners who operated in the area, at the time. Well to my disbelief, such support was not forthcoming.
I quickly realised that I had to take this project on single-handedly… and to work I went. Not only did I, while experiencing my own “finsac pains”, built her a house but also constructed a ramp on which she could access her home with the use of a wheelchair.
Words cannot express how proud I felt and have continued to feel, even over two decades later. To this day, I am convinced that it must have been that act (and I really don’t want to say kindness, because, believe me I can’t recall ever feeling so moved about helping another human being – a total stranger!) which brought me out of the bondage and shackles of “finsac”. I learnt that after many years, she passed away…God Bless Her Soul.
WHAT IS YOUR VISION FOR YOUR COMPANY?
Agri & Industrial Packaging Limited are successful producers in the global packaging industry, working in partnership with our customers and suppliers to promote environmental sustainability. As responsible environment stewards, we contribute to safeguarding the earth’s resources for future generations. We employ international best practices in our operations to make modern living more comfortable, productive and environmentally friendly. By the use of biodegradable and good grade materials and adopting futuristic, appropriate technologies as they become available, we have moved rapidly along the path of creating a clean, sustainable environment and making the world a better place.
It is therefore my vision to have every single member of staff becoming a shareholder in Agri & Industrial Packaging Limited.
WHO ARE YOU IN A NUTSHELL:
If you know me well you will know that I find it difficult to separate myself from the business,
I am someone who truly recognises customers as the apex of this business and treats them with respect at all times;
Enjoys every challenge for providing high quality flexible plastic packaging solutions at affordable prices.
Respects, values and supports our community especially in the field of education, as a responsible corporate citizen.
Treats competitors with respect, while competing vigorously and ethically for increased market share.
WHAT IS YOUR MOTTO
To provide the best packaging solutions for our customers, creating value for all stakeholders.
IN A NUTSHELL WHAT PRODUCTS AND SERVICES DO YOU PROVIDE?
Flexible plastic packaging such as plain and printed poly bags; buntings;
bakery bags; bank money bags; tissue and hand towel bags; garment bags; food service wrap; seedling bags;
In a nutshell if you need a plastic bag, we make it and deliver island wide, backed by a team of highly trained ladies and gentlemen.
WHAT ARE THE TOP PRODUCTS/SERVICES REGULARLY REQUESTED BY CLIENTS
Printed bags; garbage bags; bank money bags; plain poly bags; seedling bags;
pastry bags; bread bags; bun wrap; juice film; tissue and hand towel bags;
laundry bags. Witrh specials on There are specials on our black shopping bags 18 x 22 and 14 x 18
There are also specials on select printed jobs (conditions apply).
WHAT CAN CLIENTS EXPECT WHEN THEY VISIT YOUR LOCATION?
To be treated courteously
To receive timely attention to their product needs
To have a sense of security knowing that they will get value for money.
The assurance that our doors will remain open for their return visit.
HOW WOULD YOU SUMMARISE YOUR SERVICE EXPERIENCE OFFERED TO CUSTOMERS:
We:
Guarantee the quality of our products
Provide Rapid response to product enquiries
Provide free delivery service Island wide.
Handle customer complaints courteously and expeditiously
Go the Extra Mile to ensure customer satisfaction.
WHAT THREE (3) WORDS WOULD YOU USE TO BEST DESCRIBE YOUR COMPANY
Reliable, Reasonable, Resourceful
WHAT MAKES YOUR COMPANY UNIQUE AND DIFFERENT FROM ITS COMPETITORS
Our products are manufactured from Virgin material (resins) hence giving higher quality
Our manufacturing capacity in terms of our machinery is unmatched
Our Management Team has over 100 combined years of industry experience.
As part of our corporate responsibility we support on a regular basis various organisations with their charitable programmes for example; HEART FOUNDATION OF JAMAICA, FOOD FOR THE POOR, TRINITY MORAVIAN CHURCH, SOUTHEAST REGIONAL HEALTH AUTHORITY (Child Month activities) KPH & VJH the Kingston, MEADOWBROOK UNITED CHURCH, BEST CARE FOUNDATION to name a few.
Agri & Industrial Packaging Limited has initiated a task force to address the matter of “dumping plastic packaging products in the Jamaican market place. This task force is working with the Anti Dumping and Subsidies Commission to deal with this matter, which is critical for the survival of local manufacturing companies who are involved in the flexible plastic packaging industry.