Scotia app will no longer attract data charges in Jamaica
Scotiabank customers now have
zero-rated data access to the newly relaunched Scotiabank mobile app via both
major telecommunications networks – Digicel and Flow.
This announcement follows widespread
efforts by the bank to encourage the increased use of digital transactions as
Jamaica navigates the evolving COVID-19 outbreak.
David Noel, President and CEO of Scotia
Group shared that the institution prioritised easier access as part of its
ongoing digital transformation programme to better serve customers.
Scotiabank said it began offering
mobile banking access without data charges on the Digicel network in February
2019 and recently coordinated the same access with C&W Business Solutions
for Scotiabank customers on the Flow network.
Customers must have a data plan in
order to access this option but using the Scotia Caribbean mobile app is zero
rated and will not attract data charges.
This latest offer follows the recent
upgrade of the Scotia mobile banking app in March 2020.
Scotiabank says online and mobile
banking transactions now account for approximately 22 per cent of its total
transactions while in-branch transactions now account for 10 per cent.