THE Cayman Islands Customs and Border Control (CBC) Friday announced the reopening of its visa office in Kingston on March 1, 2023.

The office was closed to the public in March 2020 due to COVID-19 and converted to a virtual operation by servicing the public’s queries and applications.

A release said the reopening offers a change in service by assisting with virtual applications and the processing of fees. “The office will no longer accept paper applications, interview applicants, endorse passports, or provide any information relating to the status of the application,” the release said.

“The office is taking a more modern approach as services will now be completed using an online processing system. There will be kiosks in the office where customers can come in to use to complete the online application process, which includes online payments.

“For persons who may have challenges in accessing the Internet or will require assistance in the process, an employee will be able to assist in the office,” said CBC Deputy Director Gary Wong.

Visa applicants, said the release, should allow 14 days for processing, noting that applicants must have a passport with at least 6 months’ validity from the proposed date of arrival.

A travel authorisation will be issued via email, which allows for travel for approved visas. All processing fees are non-refundable.

For avoidance of doubt, each person travelling will require a separate application. All applications and fees are processed and paid online at www.cbc.gov.ky. For equires in Jamaica, email caymanvisa@cwjamaica.com and caymanvisa2@cwjamaica.com.