Subscribe Login
Jamaica Observer
ePaper
The Edge 105 FM Radio Fyah 105 FM
Jamaica Observer
ePaper
The Edge 105 FM Radio Fyah 105 FM
    • Home
    • News
      • Latest News
      • Cartoon
      • Central
      • North & East
      • Western
      • Environment
      • Health
      • International
      • #
    • Business
      • Social Love
    • Sports
      • Football
      • Basketball
      • Cricket
      • Horse Racing
      • World Champs
      • Commonwealth Games
      • FIFA World Cup 2022
      • Olympics
      • #
    • Entertainment
      • Music
      • Movies
      • Art & Culture
      • Bookends
      • #
    • Lifestyle
      • Page2
      • Food
      • Tuesday Style
      • Food Awards
      • JOL Takes Style Out
      • Design Week JA
      • Black Friday
      • #
    • All Woman
      • Home
      • Relationships
      • Features
      • Fashion
      • Fitness
      • Rights
      • Parenting
      • Advice
      • #
    • Obituaries
    • Classifieds
      • Employment
      • Property
      • Motor Vehicles
      • Place an Ad
      • Obituaries
    • More
      • Games
      • Jobs & Careers
      • Study Centre
      • Jnr Study Centre
      • Letters
      • Columns
      • Advertorial
      • Editorial
      • Supplements
      • Webinars
    • Home
    • News
      • Latest News
      • Cartoon
      • Central
      • North & East
      • Western
      • Environment
      • Health
      • International
      • #
    • Business
      • Social Love
    • Sports
      • Football
      • Basketball
      • Cricket
      • Horse Racing
      • World Champs
      • Commonwealth Games
      • FIFA World Cup 2022
      • Olympics
      • #
    • Entertainment
      • Music
      • Movies
      • Art & Culture
      • Bookends
      • #
    • Lifestyle
      • Page2
      • Food
      • Tuesday Style
      • Food Awards
      • JOL Takes Style Out
      • Design Week JA
      • Black Friday
      • #
    • All Woman
      • Home
      • Relationships
      • Features
      • Fashion
      • Fitness
      • Rights
      • Parenting
      • Advice
      • #
    • Obituaries
    • Classifieds
      • Employment
      • Property
      • Motor Vehicles
      • Place an Ad
      • Obituaries
    • More
      • Games
      • Jobs & Careers
      • Study Centre
      • Jnr Study Centre
      • Letters
      • Columns
      • Advertorial
      • Editorial
      • Supplements
      • Webinars
  • Home
  • News
  • Latest
  • Business
  • Cartoon
  • Games
  • Food Awards
  • Health
  • Entertainment
    • Bookends
  • Regional
  • Sports
    • Sports
    • World Cup
    • World Champs
    • Olympics
  • All Woman
  • Career & Education
  • Environment
  • Webinars
  • More
    • Football
    • Letters
    • Advertorial
    • Columns
    • Editorial
    • Supplements
  • Epaper
  • Classifieds
  • Design Week
Poor customer service, NHT!
National Housing Trust's headquarters in Kingston (File photo)
Letters
April 18, 2024

Poor customer service, NHT!

Dear Editor,

Why is it that when the average person wants to have his or her voice heard in the echelons of corporate companies and quasi government institutions the only recourse is to take to the media? We wish it didn’t have to come to this, but it has.

On January 1, 2024 I applied for my National Housing Trust (NHT) contribution refund, and up the the time of writing on April 16, 2024, I am yet to receive same. After several calls and a visit to the NHT offices, still no resolution.

I understand that the issue is entirely an internal NHT fumbling, as funds for the company in question were posted to an incorrect account.

After three-and-a-half months of waiting and no resolution in sight, sadly it has come to this — dirty linen in public.

Come on, NHT, I know you can do better.

 

Reichel Neil

reicheln@gmail.com

{"xml":"xml"}{"jamaica-observer":"Jamaica Observer"}
img img
0 Comments · Make a comment

ALSO ON JAMAICA OBSERVER

Domestic flights between MoBay and Kingston to return
Latest News, News
Domestic flights between MoBay and Kingston to return
July 2, 2025
ST JAMES, Jamaica — Chief Executive Officer (CEO) of MBJ Airports Shane Munroe has revealed that domestic flights between Montego Bay and Kingston are...
{"jamaica-observer":"Jamaica Observer"}
House approves first supplementary estimates for 2025/26 fiscal year
Latest News, News
House approves first supplementary estimates for 2025/26 fiscal year
July 2, 2025
KINGSTON, Jamaica - The House of Representatives, on Tuesday, approved the first supplementary estimates for the 2025/26 fiscal year. The 2025/26 Esti...
{"jamaica-observer":"Jamaica Observer"}
Police investigating death of cop’s daughter
Latest News, News
Police investigating death of cop’s daughter
July 2, 2025
KINGSTON, Jamaica - Senior police investigators are now on a scene in Prospect, St Thomas where the teenage daughter of a member of the Jamaica Consta...
{"jamaica-observer":"Jamaica Observer"}
Forex: $160.35 to one US dollar
Latest News
Forex: $160.35 to one US dollar
July 2, 2025
KINGSTON, Jamaica — The United States (US) dollar on Wednesday, July 2, ended trading at $160.35, up by 26 cents, according to the Bank of Jamaica’s d...
{"jamaica-observer":"Jamaica Observer"}
Gas prices up $3.06, Diesel up $2.94
Latest News
Gas prices up $3.06, Diesel up $2.94
July 2, 2025
KINGSTON, Jamaica — Motorists should see an increase at the pumps in the price of gasoline effective Thursday, July 3, according to the latest ex-refi...
{"jamaica-observer":"Jamaica Observer"}
Sean ‘Diddy’ Combs denied bail after prostitution conviction
International News, Latest News
Sean ‘Diddy’ Combs denied bail after prostitution conviction
July 2, 2025
NEW YORK, United States (AFP) -- Sean "Diddy" Combs was denied bail on Wednesday after a trial in which he was convicted on federal prostitution charg...
{"jamaica-observer":"Jamaica Observer"}
Life sentence for US Capitol rioter who targeted FBI agents
International News, Latest News, News
Life sentence for US Capitol rioter who targeted FBI agents
July 2, 2025
WASHINGTON, United States (AFP) – A Tennessee man who plotted to kill FBI agents who investigated his role in the January 2021 assault on the US Capit...
{"jamaica-observer":"Jamaica Observer"}
Alkaline interview left fans disappointed
Entertainment, Latest News
Alkaline interview left fans disappointed
July 2, 2025
KINGSTON, Jamaica - It was Alkaline’s first on-air interview in more than a decade, but the exclusive sit-down may have done more harm than good as se...
{"jamaica-observer":"Jamaica Observer"}
❮ ❯

Polls

HOUSE RULES

  1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper; email addresses will not be published.
  2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.
  3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.
  4. Please do not write in block capitals since this makes your comment hard to read.
  5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed: advertising@jamaicaobserver.com.
  6. If readers wish to report offensive comments, suggest a correction or share a story then please email: community@jamaicaobserver.com.
  7. Lastly, read our Terms and Conditions and Privacy Policy

Recent Posts

Archives

Facebook
Twitter
Instagram
Tweets

Polls

Recent Posts

Archives

Logo Jamaica Observer
Breaking news from the premier Jamaican newspaper, the Jamaica Observer. Follow Jamaican news online for free and stay informed on what's happening in the Caribbean
Featured Tags
  • Editorial
  • Columns
  • Health
  • Auto
  • Business
  • Letters
  • Page2
  • Football
Categories
  • Business
  • Politics
  • Entertainment
  • Page2
  • Business
  • Politics
  • Entertainment
  • Page2
Ads
img
Jamaica Observer, © All Rights Reserved
  • Home
  • Contact Us
  • RSS Feeds
  • Feedback
  • Privacy Policy
  • Editorial Code of Conduct