Tax Administration Jamaica (TAJ) is officially reporting the full implementation of the first phase of online motor vehicle registration renewal.

In a release Monday, the agency stated that the added online service which is a result of the collaboration among TAJ, eGov Jamaica and the Insurance Association of Jamaica (IAJ), means that motorists are able to renew their Motor Vehicle Registration Certificate (MVRC) online via the authority’s online platform www.jamaicatax.gov.jm.

This addition to the suite of digital services follows the recently concluded pilot exercise of the service, with statistics suggesting a strong take-up of the online renewal option, TAJ said.

During the pilot phase (April 1- September 30) approximately 2,886 of 2,928 applications were processed, with data indicating that more than 90 per cent of the applications were processed within a business day, which is well within the one to three day stated turn-around time, according to the agency.

Commissioner General of Tax Administration Jamaica, Ainsley Powell has expressed his satisfaction with the full implementation of the phase one service, indicating that the tax authority has refreshed and fined–tuned the online service with enhanced security features, greater usability and a more seamless transition of the service process.

Commissioner General Powell reiterated, “the authority’s continued leveraging of digital technologies, to provide valued added services that are convenient and user-friendly for its clientele”, and shared that “this activity is preparatory to the inclusion of other vehicle types and delivery options in subsequent phases”.

Clients who have utilised the service have shared feedback suggesting its long awaited welcome, with many users hailing it as a convenient, easy to use and secure addition to the TAJ online service offerings.

Taxpayers owning a private motor vehicle with valid insurance certificates, cover notes and fitness may apply and pay for their renewal online and then pick-up the MVRC and sticker within three business days, at one of six tax offices, involved in this phase, utilising a special pick up window, TAJ said.

Once processed an email notification will be sent to the taxpayer or their stated agent to pick up the registration documents at any of the following tax offices they had selected:

– Kingston Revenue Service Centre
– St Andrew Revenue Service Centre (Constant Spring)
– Montego Bay Revenue Service Centre
– Spanish Town Tax Office
– May Pen Tax Office
– St Ann’s Bay Tax Office

Customers will also be able to track the progress of the registration online using TAJ’s Motor Vehicle Registration Renewal tracking facility, the agency said.

Clients are able to renew their vehicle registration using the online service between 90 days prior to and up to 11 months after the document’s expiry. Motorists are reminded that they must be in possession of valid fitness and insurance certificates, which will be electronically verified via the integrated databases of the Island Traffic Authority, the Insurance Association of Jamaica and TAJ.

For further information please contact the TAJ Customer Care Centre 888.829.4357 or visit www.jamaicatax.gov.jm.