Burnt out at the helm
Dear Editor,
In the quiet of staffrooms and behind closed office doors a crisis is unfolding across Jamaican schools: leadership burnout.
While the nation’s attention often focuses on student performance and teacher shortages, little is said about the principals and senior educators running on empty. These school leaders are tasked with turning around underperforming institutions, enforcing ever-evolving policies, and navigating community tensions, often without adequate support or relief. The issue is real, growing, and, if left unaddressed, threatens the stability and effectiveness of our entire education system.
According to the Ministry of Education, school leaders are required to wear multiple hats: instructional leader, administrative manager, counsellor, and community liaison. For many principals, the workday does not end when the bell rings. E-mails, board meetings, incident reports, and late-night calls from concerned parents have become the norm. A 2020 study by The University of the West Indies (UWI) found that 62 per cent of Jamaican school leaders reported moderate to high levels of emotional exhaustion, with many citing a lack of mentorship, excessive workload, and unrealistic policy expectations. The same study revealed that principals in low-resourced schools, particularly in rural parishes like Clarendon and St Thomas, were more vulnerable to chronic stress and job dissatisfaction.
Burned-out leaders are less able to support teachers, implement effective instructional strategies, or foster a positive school culture. This creates a ripple effect, lowering staff morale and increasing turnover. Teachers look to principals for guidance and stability, but when leaders themselves are stretched too thin, everyone suffers. Instructional leadership, as described by Professor Viviane M J Robinson of University of Auckland, is one of the most important influences on student achievement. Yet effective instructional leadership requires time, clarity of vision, and emotional bandwidth, three things that are in short supply when leaders are overwhelmed.
The limited availability of targeted professional development further compounds the issue of leadership burnout. Too often, training workshops are generic and disconnected from the day-to-day realities that principals face. There is a pressing need to rethink how we support, prepare, and retain our school leaders.
Mentorship, while a proven strategy globally, remains underutilised in Jamaica. Experienced principals nearing retirement could serve as mentors to younger or newly appointed school leaders. This would not only transfer institutional knowledge but also provide much-needed emotional and strategic support. In countries like Canada and New Zealand, mentorship networks have significantly improved leadership retention and job satisfaction. Jamaica can draw on these examples while adapting them to fit our unique educational and cultural context.
The National Education Inspectorate (NEI) has also repeatedly highlighted the need for improved supervision and support structures for principals. Its 2018 annual report noted that many school leaders were “left to navigate complex challenges in isolation”, a finding echoed by many educators on the ground.
The Jamaican Education Act (1980) outlines the responsibilities of school principals but offers little in terms of well-being or support infrastructure. Recent updates to the National Standards Curriculum (NSC) emphasise student-centred learning but, again, the role of the school leader in achieving this remains underexamined. A more sustainable approach would involve embedding leadership wellness into our national education policies. This could include regular wellness check-ins for principals, access to counselling services, structured sabbaticals, and mandatory peer-support groups.
Having served in the education sector for over a decade, I’ve witnessed first-hand the emotional toll this work can take on leaders. I’ve seen passionate principals break down in tears from exhaustion. I’ve also seen how much of a difference it makes when they are supported, whether through a simple phone call from a mentor, recognition of their efforts, or access to resources that ease their burdens.
Leadership burnout is not just a “leadership systemic problem”, it’s an education system problem and, by extension, a national development issue. When we fail to protect the mental and emotional health of those guiding our schools, we ultimately compromise the future of our students.
Jamaica needs to move beyond rhetoric and invest in the sustainability of school leadership. This means:
● Establishing formal mentorship programmes through the Ministry of Education and Jamaica Teaching Council
● Embedding wellness and mental health support into the leadership framework
● Reducing administrative overload through digital tools and better staffing models
● Creating safe spaces for school leaders to share, reflect, and learn from one another
If we want transformational leaders in our classrooms and corridors, we must treat them as such, not just as policy enforcers or crisis managers. It is time to bring compassion and clarity back to leadership. Let’s stop expecting school leaders to pour from empty cups; instead, let’s fill theirs, so they can continue to fill the hearts and minds of the next generation
Fayona Allen-Robinson
Early childhood principal
rickoyo9@gmail.com
