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$400-MILLION PHOENIX
Pure National Ice (File photo.)
Business, Caribbean Business Report (CBR)
BY KARENA BENNETT Senior business reporter bennettk@jamaicaobserver.com  
September 12, 2025

$400-MILLION PHOENIX

Pure National rises from fire to reclaim and dominate ice market

Pure National Limited has spent approximately $400 million to rebuild its Kingston ice plant, nearly a year after a devastating fire forced the ice supplier to shut down local production.

The investment, which includes a new 70-ton Paktol ice maker and re-engineered processing layout, positions the company not just to recover but to push into new growth opportunities, Managing Director Theresa Lindo has said.

“We are now able to produce significantly more ice, quicker than before, and with far greater control over quality and energy use. On completion, we will have sufficient capacity to serve the entire national demand — and we have every intention of doing just that,” she told the Jamaica Observer in an interview following the company’s announcement that it is “almost ready” to serve Jamaica again without giving an exact time frame.

Founded roughly a decade ago, Pure National Limited has grown into Jamaica’s dominant packaged ice manufacturer, distributing under brands such as Pure National Ice, Happy Ice, and its bottled water line Happy Water. The company’s operations extend across retail, hospitality, entertainment, and food service, making it a critical supplier to supermarkets, hotels, restaurants, bars, and event organisers islandwide.

Prior to last year’s fire, Pure National commanded the lion’s share of the packaged ice market, leveraging an islandwide distribution network and strong brand recognition.

Its scale has long set it apart from smaller rivals like May Pen Ice Company, which specialises in block ice, and newer entrants such as Sevens Ice, which is targeting the hospitality and entertainment niches.

Theresa Lindo, managing director of Pure National Limited.

Following the fire, Pure National said it faced the unprecedented challenge of maintaining supply in major markets. The company was forced to turn to imports to maintain supply across the island, a costly and logistically complex move which it said involved overseas sourcing, cold storage coordination and high freight bills.

“Our investment during this period was not just to meet our own needs but to help stabilise the wider industry. Ice is often overlooked, but it plays a critical role in keeping Jamaica’s economy moving, especially through the busy summer and event seasons,” Lindo explained.

While additional employment is expected over time, she noted that existing employees were crucial to getting the company through its toughest chapter.

“The loyalty and commitment of the team during this process have been remarkable,” she said.

Asked about disaster resilience moving forward, Lindo told the BusinessWeek that the rebuilt plant is designed with sustainability and disaster-readiness at its core. New fire safety protocols, better airflow systems and enhanced operational layouts were added to reduce vulnerabilities. She added that all equipment meets international hygiene and safety standards, reflecting a shift to modern manufacturing practices.

Now, with capacity poised to exceed local demand, Lindo says Pure National is looking outward.

Its bottled water brand, Happy Water, is being positioned more aggressively in retail channels, and regional export opportunities are under review.

“We are looking at a number of growth opportunities as we return to the market with significantly increased capacity. The rebuild has positioned us not just to restart but to expanding ways that create more value for our partners and customers across Jamaica,” she said.

“One key area is the expansion of the distribution of our newest product, Happy Water, which we believe has strong potential in retail channels. We are also exploring regional export opportunities,” Lindo said.

The newly installed 70-ton Paktol ice maker at Pure National. .

The newly installed 70-ton Paktol ice maker at Pure National.

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