Massy accelerates AI upgrades; grows footprint in Guyana
Massy Holdings Limited is not afraid to step into the digital world as 2025 was a year filled with artificial intelligence (AI) and automation while expanding aggressively in Guyana, according to its 2025 annual report.
“Technology and data will increasingly shape Massy’s competitiveness. The aim is not automation alone, but equipping people to serve customers better and run operations with precision,” cited the report.
This included the group-wide roll-out of ChatGPT through a partnership with OpenAI, the implementation of Workday across its human resource operations, and the use of AI-driven customer analytics and inventory optimisation systems, which the company said supported a 4 per cent growth in operating profit. The company further reported that within the investment holding company (IHC), generative AI is now being integrated into its monthly and quarterly business reviews to improve forecast accuracy, scenario analysis and operational accountability. The Group is also implementing a new treasury management system that will consolidate cash, debt and liquidity management across all markets by the end of FY2026, using data and artificial intelligence to strengthen visibility and decision-making.
“In the fourth quarter, we started group-level partnership conversations with OpenAI and Workday (global leaders in their space), which will allow us to have one of the most modern and globally competitive leadership and culture enablement systems and GenAI and analytics platforms to more systematically manage our organisations,” it said.
In Trinidad, the Group operationalised its new 232,000-square-foot Orange Grove Distribution Centre in October 2025, which it described as featuring the Caribbean’s first large-scale Automated Storage and Retrieval System enabled with robotics and AI to enhance distribution and inventory management capacity. In Colombia, Massy Motors introduced ChrisIA, an internal artificial intelligence chatbot that provides step-by-step training and CRM support for sales, service and marketing teams. The Group noted that the tool has reduced training time and strengthened operational consistency.
The investments in AI come side by side with its investments in Guyana, which it sees as one of the fastest-growing regions. The Group broke ground on a new warehouse in Houston, Guyana, which is expected to replicate the automation and machine-learning systems deployed at Orange Grove in Trinidad. According to its annual report, Guyana remained a central pillar of the Group’s expansion strategy. But even as the company looks at new ways to integrate technology, it’s also investing in the country’s natural resources. While the segments Motors and Machines posted its highest growth performance in Guyana, the Gas Products business continued to expand in anticipation of a restructured LPG market.
“Offshore oil and gas production is the primary growth engine, attracting significant foreign direct investment and driving large-scale infrastructure and supply-chain development,” the report noted.
The International Monetary Fund has projected that Guyana will grow by 10 per cent in 2025 and maintain an average annual growth rate of 14 per cent over the next five years — all economic forecasts that Massy is hoping to benefit from as well. Financial details presented in the report show that the Integrated Retail Portfolio, the largest contributor to the group’s revenue and earnings, recorded revenue of TT$9.897 billion, supported by 16 per cent growth in Guyana, 17 per cent in the OECS, and 23 per cent in Barbados. Profit before tax contributions stood at 34 per cent from Trinidad and Tobago, 27 per cent from Guyana, and 13 per cent from Barbados. On the stock market, Massy began 2025 trading at $86 on the Jamaica Stock Exchange and closed the year at $75.50. This represents a decline of approximately 12.2 per cent for the year.