Legacy bookstores trim footprint amid changing consumer habits
Two of Kingston’s best-known book retailers are adjusting their physical footprints as the sector continues to adapt to changing market and consumer dynamics.
Kingston Bookshop Ltd has confirmed the closure of its Boulevard branch, launching a clearance sale from February 11 to March 11 with discounts of up to 50 per cent as it prepares to exit the location. In a notice to customers, the company stressed that the closure does not signal a wider shutdown, stating: “While this chapter comes to a close, Kingston Bookshop is not closing and we are excited to continue serving you at our other locations and online.”
The book institution, which has operated multiple stores across Kingston and St Catherine since the 1970s, is maintaining its other retail outlets and e-commerce operations.
The move comes against the backdrop of similar adjustments by another long-standing player, Sangster’s Bookstores Ltd, which closed its New Kingston location at the end of 2025 as part of ongoing efforts to align its store network with customer demand.
Responding to questions from the Jamaica Observer, Managing Director Camelle Ricketts Moore said the company’s decisions around store openings and closures are driven primarily by customer convenience rather than a retreat from physical retail.
“Our decision to open and close retail stores is to make that convenience a reality,” Moore said, noting that the company continues to maintain a physical presence across the island while strengthening its online sales channel.
“Convenience is complemented by shopping online through our e-store, which offers delivery service,” she added.
The developments highlight the pressures facing brick-and-mortar book retail both locally and globally. Rising operating costs, uneven foot traffic and competition from online and digital platforms have steadily reshaped how bookstores operate, pushing many toward smaller, more efficient store networks supported by e-commerce.
While the appeal of physical browsing endures for many readers, particularly parents and students buying textbooks or stationery, margins on printed books can be thin and general retail rents high. As a result, local bookstores are experimenting with blended models — retaining flagship or high-demand locations while bolstering digital ordering, delivery and curated in-store experiences.
Both companies social media activity shows the businesses have leaned into digital engagement to keep patrons connected to stock, promotions and community events, even as it phases out select outlets.
The geography of Jamaica’s book trade also tells a story of concentration. The country’s major bookstore chains remain anchored largely in Kingston and surrounding urban markets, where population density and school demand provide consistent volume. Kingston Bookshop operates eight retail locations, the majority within the Corporate Area, while Sangster’s runs a wider but still urban-centred network. In slower-growing parishes, much of the demand for books and educational supplies is filled by smaller independent retailers, underscoring the fragmented nature of Jamaica’s book distribution landscape.
Despite these shifts, demand for educational materials and stationery — core revenue drivers for local bookstores — remains relatively stable, particularly during peak back-to-school periods, helping sustain the sector even as discretionary book sales fluctuate.
— Karena Bennett