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Buyer, beware!
Business
BY DASHAN HENDRICKS Business content manager hendricksd@jamaicaobserver.com  
September 27, 2023

Buyer, beware!

JAMAICANS looking to make the shift to electric vehicles (EVs) are being urged by insurers to ensure they purchase the vehicles from a locally registered new car dealer or they may have issues getting them insured.

The issue came to light on Monday when an X (formerly Twitter) user posted that a friend bought an EV but could not get it insured.

The Jamaica Observer reached out to the person behind the post and was put in touch with Dr Dwight Robinson, a lecturer in the Department of Life Sciences at The University of the West Indies, Mona, who said he was the person being referred to.

Robinson told the Business Observer that in September last year he purchased an EV but was given what he calls “the shock of his life” when he tried to get it insured with his insurer, Insurance Company of the West Indies (ICWI).

LALOR…the rule is, once the car comes from a registered local dealer we will insure it comprehensively

“I was very surprised that when I went to them to get insurance, after having two other cars insured with them, I was told that I can’t get comprehensive insurance for the EV and so I had to take third-party insurance on that one,” Robinson recalled in an interview with the Business Observer.

He said when he asked for an explanation about the challenges and the risks associated with owning an EV, which would exclude it from being comprehensively insured, he was told that the company just doesn’t insure EVs comprehensively.

“They didn’t even attempt to give me an explanation, only just telling me that they don’t insure EVs comprehensively and that it is just company policy,” he continued. Robinson said he has subsequently lost the vehicle to thieves and questioned how the Government policy to drive EV ownership would fare if owners can’t get comprehensive insurance for them, especially given that most people would have to borrow money to purchase a car, while most banks will not lend the money unless the vehicle is comprehensively insured.

“I had to find a way to finance it myself because I couldn’t get it comprehensively insured,” Robinson highlighted. “I can’t see how persons who wish to make this shift to help to create a more green environment can do so if they don’t have the resources to buy the car upfront,” he added.

Robinson said the issue is something the Government should “look on more than the 10 per cent duties to nudge insurance companies to insure [EVs] comprehensively”.

The Business Observer contacted Paul Lalor, president of ICWI, about the matter, who, after checks, said the company would only refuse to insure an EV under two conditions, once the other risk factors are accounted for: if it is a car imported by an individual or entity that is not one of the registered new car dealers or if it is an imported used EV.

“The rule is, once the car comes from a registered local dealer we will insure it comprehensively,” Lalor told the Business Observer in an interview Tuesday. He reeled off a list of new car dealers, including ATL, Stewarts Auto, Magna Motors, and Toyota, who either sell EVs or have announced an intention to sell EVs, adding that ICWI insures the EVs they sell.

“Electric cars are a learning experience for all of us (especially the insurance sector),” he added. “What we can’t guarantee is the cost of repairs. If the car gets into a collision we don’t have any idea how they are going to get it fixed.”

Lalor said there may be other insurers who are braver than ICWI, however, “As the market develops, I am sure you will see us getting more and more comfortable with insuring these cars.”

When that time comes, he said, insurers may even extend to insuring second-hand EVs that may come into the country as they feel more comfortable with repairs.

“What we are not comfortable doing yet, because we don’t know enough about it, and we have not gotten the experience from it, is to take a second-hand domestic out of Japan that comes to Jamaica used and then gets into an accident. We don’t know where we are going to get the parts and so will not insure it,” he said.

Lalor even said if the car at the time of importation is brand new, but not brought in by one of the new car dealers, the motorist will find issues getting it insured at ICWI.

“Once it comes in from a dealer, and you are buying it brand new, once it’s bought that way, we will insure it comprehensively. We will, however, not insure a brand new EV that is imported by anyone or entity other than one of the local new car dealers. There may be other companies that do, but we want to trust the training that the dealers have before they bring the cars in,” he said as justification for the policy.

He said he knows for example that the ATL Group will be selling the Chinese-made EV brand BYD and that their “guys have been to China to learn how to fix the cars and people from BYD have also been here to train them. So that’s what we are trusting”.

Lalor had a final recommendation for those who want to own an EV.

“We are recommending to people buying EVs that they buy from the local dealers initially and then that way, from ICWI’s perspective, we can insure it comprehensively.”

He told the Business Observer to check with Robinson to ascertain if the EV he sought insurance for was bought locally from a new car dealer or imported by himself. Lalor added that he believes the client’s insurance request was turned down because the car was imported by Robinson and not bought through a local dealer. Efforts to get clarity from Robinson failed, with calls to his cellphone going unanswered.

At least one insurance company has warned that only EVs bought from local new car dealers will get comprehensive coverage..

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