Customers struggle with cashless ATMs in Portmore
An out of service ATM at NCB Knutsford Boulevard.

ST CATHERINE, Jamaica – Several residents in Portmore, St Catherine were unable to withdraw cash at Automated Teller Machines (ATMs) in the municipality on Monday night.

The ATMs where funds were unavailable in Portmore included those owned by Sagicor Bank, Scotiabank, National Commercial Bank and Jamaica National.

Trips to no fewer than seven ATMs by a reporter provided a frustrating experience, one shared by several people, desperate for cash to conduct their business.

There were several long lines at ATMs all across the community.

"I can't believe this. No money inna Portmore. This is the fifth machine I am going to and I need cash to send my child to school tomorrow," one female complained.

Another man complained that he had visited seven machines operated by financial institutions, all without luck.

"This can't real. What kinda slackness this? Mi know say a month end but this is foolishness, mi need fare to go work tomorrow," another annoyed person said.

This state of affairs has become more commonplace in the wake of a spate of robberies across the island. In May, hundreds of bank account holders across Jamaica were left cashless after their attempts to withdraw funds from ATMs were unsuccessful.

READ: Customers frustrated as numerous ATMs out of service after latest Beryllium attack

This happened days after the attack on a Beryllium security team in Albion, St Thomas, which left one Beryllium security officer suffering from gunshot wounds.

READ: UPDATE: Beryllium security officer shot in St Thomas attack

The Albion attack marked the fourth major attack on Beryllium security officers making cash deliveries to ATMs.

The police say they have made several arrests of the perpetrators of the attacks, including an alleged mastermind.

READ: Suspected mastermind behind Beryllium attacks nabbed — police

Now you can read the Jamaica Observer ePaper anytime, anywhere. The Jamaica Observer ePaper is available to you at home or at work, and is the same edition as the printed copy available at


  1. We welcome reader comments on the top stories of the day. Some comments may be republished on the website or in the newspaper; email addresses will not be published.
  2. Please understand that comments are moderated and it is not always possible to publish all that have been submitted. We will, however, try to publish comments that are representative of all received.
  3. We ask that comments are civil and free of libellous or hateful material. Also please stick to the topic under discussion.
  4. Please do not write in block capitals since this makes your comment hard to read.
  5. Please don't use the comments to advertise. However, our advertising department can be more than accommodating if emailed:
  6. If readers wish to report offensive comments, suggest a correction or share a story then please email:
  7. Lastly, read our Terms and Conditions and Privacy Policy

Which long-term investment option is more attractive to you at the moment?