THE Jamaica Customs Agency (JCA) is advising all our stakeholders that as at Monday, April 15 2019, the email addresses of all employees of the JCA changes to the new domain address @jca.gov.jm.

For example: firstname.lastname@jca.gov.jm. As such, we ask that our various stakeholders amend their contact lists to reflect this change.

Our customers should also note the following group email addresses to allow for ease of communicating, and gaining access to our core services within our business and operational units.

These are as follows:

General enquiries: quick.response@jca.gov.jm

JCA’s Public Relations Desk: public.relations@jca.gov.jm

Refunds branch: refunds@jca.gov.jm

Valuation branch: valuations@jca.gov.jm

Entry Processing: epu@jca.gov.jm

Risk Management: risk@jca.gov.jm

Warehouse branch (Kingston & Montego Bay): pbw@jca.gov.jm

Direct Deposits/RTGS: revenue@jca.gov.jm

Information Services Unit (ICT Help Desk): helpdesk@jca.gov.jm

Human Resource Development (Career): hrmd@jca.gov.jm

Corruption Reports: internalaffairs@jca.gov.jm

For further information, kindly visit the JCA’s website at www.jacustoms.gov.jm or email: public.relations@jca.gov.jm, or contact our Customer Service Representatives at: 876-922-5140-8, or 888-CUSTOMS (287-8667). The JCA assures its customers that the Agency will continue its quest to improve its communication channels in order to serve them more efficiently and effectively.