From our roots to our future: The power of home-grown Caribbean leadership
FOR over a century, C&W Communications has been the heartbeat of Caribbean connectivity. The company’s journey began in the late 19th century when it pioneered the establishment of undersea telegraph cables — connecting Caribbean islands with each other and the wider world.
Today, as a leading provider of connectivity and entertainment in more than 20 countries through the brands Flow, Flow Business, C&W Business, and BTC, we continue to proudly build on that legacy by harnessing the strength of home-grown Caribbean talent.
Nearly half of C&W’s senior leadership team is comprised of Caribbean women and men who not only understand the unique dynamics of our region, but also drive our success with passion and innovative spirit.
These leaders, operating our businesses in Jamaica, The Bahamas, Barbados, Trinidad and Tobago, Anguilla, Antigua, Grenada, Dominica, St Lucia, St Vincent and the Grenadines, St Kitts and Nevis, and Turks and Caicos, exemplify the immense potential of the region.
Their expertise and commitment have been critical in driving operational excellence, enhancing customer experiences, and fostering a culture of continuous improvement.
“At C&W Communications we celebrate our deep roots. Our home-grown leaders bring invaluable insights and passion, ensuring that our digital transformation truly reflects the spirit of the Caribbean. By nurturing leaders from within our own communities, we’re not just advancing our company — we’re driving progress for the entire region,” says Inge Smidts, chief executive officer, C&W Communications.
“Investing in home-grown talent is at the heart of our strategy. When local leaders thrive, they inspire innovation that is uniquely tailored to the needs of the Caribbean. Our commitment to developing Caribbean talent is not only a cornerstone of our success, but a promise to empower our people and shape a brighter future for our communities.”
By investing in our people, we not only cultivate the next generation of leaders but also ensure that our solutions are deeply attuned to the needs of our local communities. This commitment to nurturing talent has become our competitive edge — fuelling innovation, streamlining operations, and delivering sustainable growth.
The benefits of home-grown leadership are manifold. These leaders bring an intrinsic understanding of their local market needs, enabling them to tailor services and products as well as drive initiatives that resonate with customers.
In the C&W context, they also build bridges between tradition and modernity, ensuring the company’s legacy of connectivity continues to evolve in line with the dynamic needs of the region.
Their diverse perspectives and intimate knowledge of local cultures empower us to create solutions that are both cutting-edge and contextually relevant.
As we look to the future, we remain steadfast in our mission to connect communities, care for our people, and commit to excellence in every aspect of our work. With a proud history and an even brighter future ahead, C&W Communications is not just a telecommunications provider — we are a testament to the enduring spirit and extraordinary talent of the Caribbean.
Caribbean leaders, having risen through our ranks, possess first-hand insights into the unique challenges and opportunities we face, and it creates a legacy of excellence that inspires every member of our organisation. It also fosters a culture of growth and opportunity, setting a clear pathway for career advancement and reinforcing our shared values.
Their commitment to continuous improvement and excellence gives us a competitive edge in delivering exceptional connectivity and customer experiences, ultimately contributing to the economic and social progress of the Caribbean.
Danielle Savory is senior manager, Flow Jamaica, C&W Communications.