Connecting the dots…
with surveillance operation centres a must
Jamaica stands at an inflection point. We can either continue to treat security, data governance, and digital identity as separate projects, or we can integrate them into a single, standards-driven national capability that deters crime, accelerates investigations, safeguards our sovereignty, and builds public trust.
I urge a coordinated expansion of islandwide surveillance operation centres (SOCs) that fuse JamaicaEye, the national identification system (NIDS), and lawful, privacy protective analytics underpinned by modern cloud and big data architectures and anchored in our Data Protection Act (DPA 2020).
Recent public commentary from leading voices underscores the urgency. Peter Champagnie, KC, has argued that closed-circuit television (CCTV) in priority public spaces should be mandatory paired with incentives because clear video evidence shortens cases or removes them from trial altogether.
The Gleaner has, likewise, documented how JamaicaEye cameras enabled officers to watch a murder in real time in May Pen, Clarendon, leading to swift apprehension and a guilty plea — proof that pervasive, well-placed CCTV can be decisive. Our police commissioner has cautioned that legislation to compel private installations may be difficult, but he encouraged intensified partnership with businesses so that more cameras face the public way and feed JamaicaEye.
Meanwhile, Government has already approved a JamaicaEye expansion of 2,500 additional cameras over three years, explicitly specifying licence plate and facial recognition capacity, with placement guided by privacy considerations.
At the same time, our cyber authorities have been reminding us that data sovereignty is national security. The Jamaica Cyber Incident Response Team (JaCIRT) has highlighted the need for stronger public private collaboration, vulnerability mitigation, and secure national infrastructure to reduce risks, including those that could enable foreign manipulation of domestic discourse. Global policy analyses similarly frame data sovereignty as essential to protecting citizens and democratic processes in an era of algorithmic influence and cross border cloud dependencies.
WHY SOCS ACROSS PUBLIC
1) Crime deterrence, better case outcomes: International peers demonstrate the value of integrated CCTV plus facial recognition for targeted, lawful watch lists. In the UK, police deploy retrospective facial recognition on CCTV images at scale (25,000+ searches monthly) and are expanding live facial recognition pilots at transport hubs under published guidance and with deletion of non matches to find wanted or missing persons.
Real world UK deployments have produced hundreds of arrests and are proceeding alongside national consultations to refine safeguards. Singapore’s long running PolCam network (police CCTV network in Singapore), part of its Smart Nation stack, credits pervasive cameras and analytics with thousands of case resolutions; earlier plans to add facial capable smart lamp posts illustrate what dense, networked sensing can do, and why governance guard rails matter. China shows both capability and caution where mass facial recognition is tightly integrated with public CCTV; even there, new rules now restrict mandatory facial verification and require alternatives an important lesson on proportionality.
2) A cloud-and–big data backbone we already understand: Modern SOCs run on cloud computing and big data platforms that are elastic, resilient, and analytically capable. National Institute of Standards and Technology (NIST), a US federal agency that develops technology standards, measurements, security frameworks, and guidelines used worldwide defines cloud as on demand, rapidly scalable access to pooled compute, storage, and services precisely the model required to ingest multi-agency video, sensor, and case data while enforcing policy controls. Big data, per NIST, refers to high-volume, high-velocity, and high-variety information that demands new processing to yield timely insight a perfect description of CCTV, body cam, 911, and social harm signals converging in the SOC.
3) Anchored in Jamaican law and sovereignty: Our DPA 2020 already requires lawful purpose, minimisation, security, and accountability, with an independent information commissioner to oversee compliance. Any facial recognition or cross-agency data fusion must sit inside this legal perimeter, with data sharing codes, DPIAs, retention schedules, redress, and role- based access. NIDS, now rolling out with new funding and infrastructure, offers a foundational, voluntary identity that used carefully and with explicit statutory limits can reduce fraud and improve authentication in secure SOC workflows (eg, authorised user access, not mass ID checks).
A JAMAICAN MODEL: PUBLIC PRIVATE SOCS ON A SOVEREIGN CLOUD
a) Expand JamaicaEye as the video spine and plug in sectors. We must federate streams from municipalities, ports, airports, toll roads, campuses, industrial parks, banks, supermarkets, fuel retailers, logistics depots, and gated communities via secure gateways.
b) Standardise analytics with strict governance. Adopt UK style categories of facial recognition use retrospective (after the fact), live (real time, limited zones), and operator initiated (on device checks) with documented watch list criteria, human verification, and auto deletion of non matches. Publish force and municipal SOPs, plus an annual transparency report.
c) Build on a sovereign cloud (Kingston, Montego Bay availability zones) with data residency and jurisdictional control, and use encryption and key management under Jamaican authority. Global practice shows that sovereign clouds mitigate CLOUD Act–style exposure and secure sensitive analytics while still enabling elasticity.
d) Make participation easy and lawful for businesses. Where legislation to mandate cameras faces headwinds, pair soft mandates with tax credits, standards, and small business grants for devices that meet JamaicaEye specs. This aligns with KC Champagnie’s lower cost “public facing cameras first” approach and the police commissioner’s “negotiate and enrol” stance.
e) Protect rights by design, codify safeguards. Adopt the DPA’s data minimization and purpose limitation in statute backed SOC policy: clear signage in surveillance zones; no profiling or emotion inference; no migration of images into non security commercial databases; independent audits; and citizen access to complaints and redress. (UK guidance and Parliament debate packs offer templates worth adapting.)
ADDRESSING COMMON CONCERNS
• “Facial recognition is inaccurate and biased.”: Accuracy has improved markedly; UK forces use evaluated algorithms with human review, defined watch lists, and deletion of non matches. Accuracy and bias must be continually tested, reported, and governed but categorical bans would forfeit a tool that, used proportionally, finds dangerous offenders and missing persons.
• “Surveillance chills freedoms.”: That risk is real without guard rails. Singapore’s experience and China’s scale show why Jamaica must pair capability with law, oversight, and transparency precisely what our DPA, NIDS safeguards, and JaCIRT’s sovereignty posture are designed to enforce.
• “We can’t store all that data.”: That’s what cloud elasticity and measured service provide scale-up for; while retention keeps costs, risks, and privacy impacts in check.
CONCRETE NEXT STEPS FOR JAMAICA
1) Legislate an SOC Framework Act that defines permitted uses (public safety, missing persons, court orders), codifies watch list governance, mandates deletion of non matches, requires DPIAs, and empowers the information commissioner with audit powers over video analytics.
2) Publish JamaicaEye Technical & Ethics Standards v2.0 (device specs, placement, retention by scenario, audit logging, signage templates, breach notification) and a transparency report every six months.
3) Stand up a national SOC with regional nodes built on a sovereign cloud (Two local data centres, key management system under Jamaican control, zero trust access, and continuous red team testing coordinated with JaCIRT)
4) Link SOC identity and access to NIDS for staff only (never for real-time public scanning), so that only vetted, uniquely authenticated Jamaican officers and analysts can view sensitive feeds, with full audit trails.
5) Expand JamaicaEye to 3,500+ cameras and formalise sector gateways (financial services, energy, logistics, retail). Provide tax credits and grants for SMEs that on board-compliant, public facing cameras.
6) Launch a national consultation with community meetings and universities to explain uses, limits, and redress; publish Q&As and incident statistics quarterly. UK consultations offer a helpful template to localise.
The call for mandatory CCTV in key public spaces needs not be polarising if embedded in lawful design, voluntary on-ramps, and transparent oversight. JamaicaEye has already proven effective. Government has already approved expansion. And our cyber and data protection statutes provide the guard rails. Now we need to connect the dots; build SOCs that every sector can plug into, enforce rights by design, and keep Jamaicans safer without surrendering the freedoms that define us.
If we do this well Jamaica will not only curb violent crime more effectively, we will also set a Caribbean benchmark for digitally sovereign, rights-respecting public safety that other nations will study.
Davian J Hemmings is a human capital developmentalist but also specializes in crisis management, strategic planning and execution, as well as national security management and administration. His career also includes him being a former officer in the Jamaica Defence Force.