KINGSTON, Jamaica — The Jamaica Public Service (JPS) says it is working to restore power supply to some customers impacted by the 5.6 earthquake felt across Jamaica on Monday morning.

In a release, JPS said the company is still in the process of evaluating the full extent of the damage to its power distribution network, but says initial assessment has revealed damage to several transmission and distribution lines which resulted in the “automatic shut-down of at least one substation and two generating plants, as part of the system’s built-in protection mechanism.”

“As a result, several communities are now without supply – mainly in the corporate area, where the impact of the earthquake was strongest,” the utility company stated.

JPS says it has started restoration of electricity service to customers and are asking for your patience and understanding as the process may take some time.

“Every effort is being made to restore supply as quickly, and as safely as possible,” it said in the release.

The company is also advising that some of its workers have been temporarily displaced, due to damage to its administrative and operations buildings and says the latter will have an impact on response time to customer calls. Customers are therefore urged to make reports via the JPS Mobile App, and to contact the Customer Care Centre only in the case of emergencies until further notice.