Dear Claudienne

In May/June 2009, I paid a company, which manufactures kitchen cabinets, $238,000 to make kitchen cupboards for my house.

Within a week of the installation the white pickled finish on the cupboards started peeling. About a month after the finish began to peel I called the company and spoke to a clerk. She promised that the proprietor would send someone to look at the problem and have it rectified.

However, to date nobody has come to look at the cupboards. The bottom kitchen cabinets have deteriorated and badly need respraying.

I have called the company several times and each time I am told that the proprietor will be sending someone to spray them but no one has come.

Could you please help.

AMB

Dear AMB

We spoke with the proprietor on Thursday, September 9 and note that he sent a worker to remove the bottom cupboard doors for re-spraying the following day.

You told Tell Claudienne that the bottom kitchen cabinet doors were re-sprayed pickled almond and were a different colour from the original pickled white spray on the top cupboards. However, the proprietor said that the colour will blend in over time to match the original spray.

We note that you have noticed that the colour contrast between the top and bottom cupboards is already not as sharp as when the bottom kichen cupboards were re-sprayed.

Good luck.

Past due pension cheque collected

Dear Claudienne

I am a retired teacher. I am also the recipent of two government pensions, one as the widow of a civil servant and my teacher’s pension. An increase in my teacher’s old age pension was due from July 2009. The actual payments were made by the Accountant General from January 2010, but I did not get the monthly increase until July 2010.

However, the arrears owed to me on my teacher’s pension from July 2009 to June 2010 have still not been paid.

I have made several calls to the office of the Accountant General but to no avail.

Please check with them for me.

BR

Dear BR

Tell Claudienne called the office of the Accountant General and you were asked to contact them. We note that you were advised that the pension arrears were posted out to you on Thursday September 30. We see that you went to the post office on Wednesday October 6 and collected the cheque.

Good luck.

Have a problem with a store, utility, a company? Telephone 936-9436 or write to: Tell Claudienne c/o Sunday Finance, Jamaica Observer, 40-42 1/2 Beechwood Avenue, Kingston 5; or e-mail: edwardsc@jamaicaobserver.com. Please include a contact phone number.